Brea Silipa
Director of Employee Experience (Welfare) at HealthX Australia | Brisbane, Queensland, Australia
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Brea Silipa currently serves as the Director of Employee Experience (Welfare) at HealthX Australia, where she leverages her extensive background in employment services and customer-centric operations to foster a positive, engaging, and high-performing workplace culture. In this strategic leadership role, Brea is responsible for overseeing initiatives that enhance employee wellbeing, engagement, and overall experience, aligning these efforts with HealthX’s broader organizational goals. Her focus on workforce planning and employee welfare ensures that staff are supported through effective welfare programs, training, and development opportunities, which in turn drives improved productivity and job satisfaction.
Brea’s key projects include the development and implementation of operational plans that promote a culture of continuous improvement and high performance. She leads her team in delivering world-class customer service internally, ensuring that staff feel valued and empowered, which directly impacts the quality of service provided to clients. Her expertise in case management, customer experience management, and call center administration enables her to design initiatives that optimize operational efficiency while maintaining compliance and high standards of care.
With a keen eye for stakeholder engagement, Brea cultivates strong relationships across all levels of the organization, fostering collaboration and alignment with HealthX’s strategic objectives. Her leadership in employee training and welfare programs has been instrumental in creating a supportive environment that encourages innovation, resilience, and professional growth. Brea’s holistic approach to employee experience — combining her skills in workforce planning, customer satisfaction, and human resources — positions her as a vital driver of HealthX Australia’s mission to deliver exceptional health and welfare services.
Director of Employee Experience (Welfare) at HealthX Australia in March 2024 to Present
Worker & Employer Support Service Lead at Pacific Labour Facility in May 2023 to December 2023
Support Service Manager at Pacific Labour Facility in May 2022 to May 2023
Worker Welfare Manager at Pacific Labour Facility in December 2018 to June 2022
Pastoral Care Case Manager at Palladium: Make It Possible in August 2016 to December 2018
Lead Work Advisor (Manager) at NORTEC Staffing Solutions in June 2016 to July 2016
Work Advisor / Placement Specialist at NORTEC Staffing Solutions in November 2015 to June 2016
Team Leader at Sarina Russo Job Access in July 2015 to November 2015
Client Account Manager at Proven Training Solutions in May 2015 to July 2015
Employment Advisor at A4e Australia in March 2014 to May 2015
Employment Consultant at NORTEC Employment and Training Limited in January 2013 to February 2014
Customer Service Supervisor / CPU Customer Service Consultant at Local Directories in April 2009 to May 2013
Travel Agent at Flight Centre in January 2010 to January 2011
Learning and Development Consultant at SEEK in November 2006 to October 2008
Customer Service Fixed Account Manager at SEEK in January 2005 to November 2006
Customer Service Variable Account Manager at SEEK in March 2004 to January 2005
CPU Customer Service Consultant at Local Directories in April 2003 to September 2003
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Queensland Justice Association, September 2026
St Johns Ambulance, September 2026
TAFE NSW, Diploma, September 2026
Franklyn Scholar, September 2026
AIM - Melbourne, September 2026
Derek Stockley, September 2026
Tafe QLD, Diploma Of Justice, September 2026
Mullumbimby High School, September 1995 to September 2026
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Welfare
Contact Centers
Customer Experience Management
Workforce Planning
Contact Center Operations
Call Center Administration
Call Center Development
Program Management
Team Leadership
Contact Center Management
Customer Service Operations
Case Management
Project Management
Team Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support
Customer Engagement
Customer Service Management
Business Relationship Management
Customer Service
Customer Service Training
World Class Customer Service
Customer-focused Service
Commitment to Customer Service
Sales
Employee Training
Technical Training
Recruiting
Supervising
Management
Training
Time Management
Customer Retention
Call Centers
Account Management
Change Management
Coaching
Digital Marketing
Employee Engagement
Online Advertising
Online Marketing
Organizational Development
Performance Management
International Development
Pastoral Care
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Discover more about HealthX AustraliaWhat is Brea Silipa email address?
Email Brea Silipa at [email protected] and [email protected]. This email is the most updated Brea Silipa's email found in 2026.
What is Brea Silipa phone number?
Brea Silipa phone number is 0412038221.
How to contact Brea Silipa?
To contact Brea Silipa send an email to [email protected] or [email protected]. If you want to call Brea Silipa try calling on 0412038221. (updated on March 18, 2025)
What company does Brea Silipa work for?
Brea Silipa works for HealthX Australia
What is Brea Silipa's role at HealthX Australia?
Brea Silipa is Director of Employee Experience (Welfare)
What industry does Brea Silipa work in?
Brea Silipa works in the International Trade & Development industry.
Brea Silipa Email Addresses
Brea Silipa Phone Numbers
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