Brandon Ratza
Centralized Lending Specialist NMLS 1977827 at Bank of America | Charlotte, North Carolina, United States
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Brandon Ratza serves as a Senior Centralized Lending Specialist at Bank of America, where he leverages his extensive expertise in the mortgage industry to guide clients through the intricate home buying and refinancing processes. With a robust understanding of the mortgage landscape, Brandon ensures that each client receives personalized support from the initial application to the final funding of their loans. His commitment to maintaining a high application-to-fund ratio is evident in his meticulous coordination with a diverse team of underwriters, processors, title professionals, and realtors, ensuring that loan timelines are consistently met.
In his role, Brandon not only focuses on client satisfaction but also plays a pivotal part in enhancing operational efficiency. By providing detailed reports to management, he aids in identifying trends and areas for improvement within the lending process, ultimately contributing to the overall success of the team. His strong skills in account management and client relationship strengthening are complemented by a strategic approach to sales, allowing him to effectively navigate the complexities of business-to-business interactions in the finance sector.
Brandon’s dedication to customer success is further reflected in his ability to manage time effectively, ensuring that each client's needs are prioritized while maintaining a seamless workflow. His passion for the industry, combined with his analytical mindset, positions him as a valuable asset to Bank of America and its clients, making the home financing journey a more accessible and rewarding experience.
Centralized Lending Specialist NMLS 1977827 at Bank of America in June 2021 to Present
Mortgage Loan Coordinator NMLS 1977827 at Bank of America in April 2020 to June 2021
Business Account Executive | Customer Success at Spectrum in July 2019 to April 2020
Master Sales Agent at Red Ventures in August 2015 to July 2019
Server at Darden in December 2009 to November 2015
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Interpersonal Skills
Sales Processes
Account Management
Problem Solving
Customer Success
Consultative Selling
Professional Phone Skills
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Wine Sales
Wine Pairing
Cold Calling
Client Relationship Strengthening
Mentoring New Hires
Credit Analysis
Coaching & Mentoring
Upselling
Hospitality
Food Service
Skilled Multi-tasker
Sales Strategy
Cross-Selling
Value Selling
Inbound Sales
Paid Search Campaigns
Finance
Working with First-Time Home Buyers
Refinancing
Home Equity Lines of Credit
Homebuyers
Outbound Sales
Business-to-Business (B2B)
Self-management
Document Review
Mortgage Lending
Salesforce.com
Customer Support
Communication
Teamwork
Microsoft Excel
Customer Service
Time Management
Leadership
Sales
Phone Etiquette
Telecommunications
Customer Satisfaction
Team Building
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Discover more about Bank of AmericaWhat is Brandon Ratza email address?
Email Brandon Ratza at [email protected]. This email is the most updated Brandon Ratza's email found in 2026.
What is Brandon Ratza phone number?
Brandon Ratza phone number is 8034311490.
How to contact Brandon Ratza?
To contact Brandon Ratza send an email to [email protected]. If you want to call Brandon Ratza try calling on 8034311490. (updated on August 25, 2024)
What company does Brandon Ratza work for?
Brandon Ratza works for Bank of America
What is Brandon Ratza's role at Bank of America?
Brandon Ratza is Centralized Lending Specialist NMLS 1977827
What industry does Brandon Ratza work in?
Brandon Ratza works in the Financial Services industry.
Brandon Ratza Email Addresses
Brandon Ratza Phone Numbers
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