Brad Schappell

Q: What is Brad Schappell email address?

Email Brad Schappell at brad@oficinasmoviles.com. This email is the most updated Brad Schappell's email found in 2026.

Q: How to contact Brad Schappell?

To contact Brad Schappell send an email to brad@oficinasmoviles.com. (updated on September 08, 2024)

Senior Service Desk Analyst at Willscot Mobilemini, LLC. | Dundalk, Maryland, United States

About Brad Schappell

Brad Schappell is a seasoned IT professional currently serving as a Senior Service Desk Analyst at Willscot Mobilemini, LLC, where he leverages nearly 20 years of extensive experience in Help Desk Support and Customer Support to enhance the technological landscape of the organization. In his role, Brad is responsible for supporting over 4,000 users in a dynamic Windows 10 environment, ensuring seamless access to critical applications and services. His expertise in Active Directory allows him to efficiently create and maintain user accounts, while his proficiency in the Microsoft 365 Admin Console enables him to manage Outlook mailboxes and support users on both Office 365 and Office 2013 product suites.

Brad's commitment to excellence is evident in his meticulous approach to ticket queue management, where he utilizes ServiceNow to prioritize and resolve user issues promptly. His strong organizational skills and adeptness in network troubleshooting tools ensure that he can quickly diagnose and address technical challenges, minimizing downtime and enhancing user productivity. Additionally, Brad's background as a Certified Salesforce.com Developer adds a unique dimension to his skill set, enabling him to bridge the gap between IT support and application development.

Key projects that Brad has spearheaded at Willscot Mobilemini include the implementation of streamlined processes for user account management and the optimization of support workflows to improve response times. His dedication to continuous improvement and user satisfaction positions him as a vital asset to the IT team, driving innovation and efficiency in service delivery. With a robust foundation in computer hardware troubleshooting and a passion for technology, Brad Schappell exemplifies the qualities of a forward-thinking IT professional dedicated to empowering users and enhancing organizational performance.

Brad Schappell Work