Bill Roecker
Program Manager at Cognizant | Denver, Colorado, United States
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Program Manager at Cognizant in August 2022 to Present
Technical Project Manager at Cognizant in August 2021 to February 2022
Manager - Major Incident and Problem Management at Cognizant in January 2014 to August 2021
Network Operations Center Manager at Long View Systems in July 2010 to October 2013
Customer Technical Support Manager at Amplifire (Knowledge Factor) in January 2010 to August 2010
IT Manager at Alliant International University in January 2008 to January 2010
Help Desk Support Lead at University of San Diego in September 2005 to September 2007
Assistant Store Manager at AT&T in September 2004 to September 2005
Customer Service Representative at Agricultural Data Systems in June 2002 to August 2004
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Colorado State University, Master's degree, January 2014 to January 2016
University of San Diego, Bachelor's degree, January 2003 to January 2007
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IT Management
IT Operations
Leadership
Operations Management
Incident Management
Sales
Service-Level Agreements (SLA)
Managed Services
ITIL Foundations
Business continuity
Disaster Recovery
Problem Management
Analytical Skills
Change Management
IT Service Management
Root Cause Analysis
Healthcare
Information Technology
Technical Support
ITSM
BMC Remedy
Salesforce
Software as a Service (SaaS)
Microsoft PowerPoint
Customer Service
Management
Team Management
Customer Support
Team Leadership
IT Operations Management
Autotask
ServiceNow
Solarwinds
Escalation
Technology Management
SAS70
ITIL Service Strategy
Contact Center Management
QNXT
Service Now
Incident Response
Process Improvement
BMC Remedy / Autotask / ServiceAide / ServiceNow / Salesforce
ServiceAide
Nimsoft
NAble
SOC II
SOC III
Six Sigma Green
Facets
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Discover more about CognizantWhat is Bill Roecker email address?
Email Bill Roecker at [email protected] and [email protected]. This email is the most updated Bill Roecker's email found in 2026.
How to contact Bill Roecker?
To contact Bill Roecker send an email to [email protected] or [email protected].
What company does Bill Roecker work for?
Bill Roecker works for Cognizant
What is Bill Roecker's role at Cognizant?
Bill Roecker is Program Manager
What is Bill Roecker's Phone Number?
Bill Roecker's phone (303) ***-*345
What industry does Bill Roecker work in?
Bill Roecker works in the Information Technology & Services industry.
Bill Roecker Email Addresses
Bill Roecker Phone Numbers
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