Bilkis Pathan
SW/APP/CLOUD TECH SUPPORT ANALYST at Accenture | Pune, Maharashtra, India
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Bilkis Pathan is a dedicated SW/APP/CLOUD TECH SUPPORT ANALYST at Accenture, where she leverages her 6.5 years of experience to deliver exceptional technical support and incident management solutions. Based in Pune, Bilkis has cultivated a robust skill set that encompasses analytical thinking, remote troubleshooting, and customer support, making her an invaluable asset to her team. Her role involves managing a diverse range of desktop issues, both hardware and software, ensuring that clients receive timely and effective resolutions.
One of Bilkis's key projects includes utilizing the "Protect My Tech" tool to address compliance issues, which highlights her commitment to maintaining high standards of security and operational integrity. She is adept at checking and remediating critical issues related to system patches, encryption, antivirus software, and firewalls, ensuring that all systems are up-to-date and secure. Her proficiency in conducting system reimaging and managing Windows upgrades further showcases her technical expertise and her ability to adapt to evolving technological landscapes.
Bilkis's passion for cloud computing and IT escalation processes enables her to navigate complex technical challenges with ease. Her strong foundation in incident management allows her to prioritize tasks effectively, ensuring that customer support remains seamless and efficient. As she continues to grow in her role at Accenture, Bilkis Pathan is poised to make significant contributions to the field of technology support, driving innovation and excellence in service delivery.
SW/APP/CLOUD TECH SUPPORT ANALYST at Accenture in April 2021 to Present
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Abeda Inamdar Senior College - India
Don Bosco High School - India
Manipal Institute of Technology
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Analytical Skills
Service Desk
Customer Support
Remote Troubleshooting
Cloud Computing
IT Escalation
Windows
Information Technology
Incident Management
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Discover more about AccentureWhat is Bilkis Pathan email address?
Email Bilkis Pathan at [email protected]. This email is the most updated Bilkis Pathan's email found in 2026.
How to contact Bilkis Pathan?
To contact Bilkis Pathan send an email to [email protected]. (updated on November 04, 2024)
What company does Bilkis Pathan work for?
Bilkis Pathan works for Accenture
What is Bilkis Pathan's role at Accenture?
Bilkis Pathan is SW/APP/CLOUD TECH SUPPORT ANALYST
What is Bilkis Pathan's Phone Number?
Bilkis Pathan's phone (**) *** *** 924
What industry does Bilkis Pathan work in?
Bilkis Pathan works in the Information Technology & Services industry.
Bilkis Pathan Email Addresses
Bilkis Pathan Phone Numbers
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