Bertha Lai

Q: What is Bertha Lai email address?

Email Bertha Lai at bertha.lai@cfib.ca. This email is the most updated Bertha Lai's email found in 2026.

Q: How to contact Bertha Lai?

To contact Bertha Lai send an email to bertha.lai@cfib.ca. (updated on September 30, 2024)

Director Of Business Operations at Canadian Federation of Independent Business | Greater Toronto Area, Canada

About Bertha Lai

Bertha Lai serves as the Director of Business Operations at the Canadian Federation of Independent Business (CFIB), where she leverages her extensive expertise in operational risk assessment and business continuity planning to drive efficiency and innovation within the organization. With a focus on optimizing financial processes, Bertha oversees the Dynamics 365 Business Central Accounts Payable functions, where she implements smart processes and policies that enhance compliance and promote a paperless environment. Her role as a super user for SAP Concur Expense allows her to troubleshoot issues effectively, ensuring seamless integration with NAV, while also providing insightful report writing that informs strategic decision-making.

One of Bertha's key projects involves moderating Azure Board cases related to Accounts Payable, where she applies her project management skills to streamline workflows and improve operational efficiency. Her proficiency in process re-engineering and workflow improvements has led to significant cost savings through redundancy costing analysis and cost-benefit evaluations. Bertha is also adept at negotiating major equipment leases, ensuring that the CFIB maximizes its resources while minimizing expenses.

In addition to her technical skills, Bertha excels in team building and fostering a collaborative environment that encourages innovation. Her commitment to continuous improvement is evident in her implementation of budgetary controls and process enhancements that align with the CFIB's strategic objectives. With a strong foundation in competitive analysis and project planning, Bertha Lai is a pivotal force in advancing the operational capabilities of the CFIB, ultimately supporting the growth and sustainability of independent businesses across Canada.

Bertha Lai Work