Bert Logister

Bert Logister currently serves as a Billing Specialist at VodafoneZiggo, where he plays a pivotal role within the Billing B2C team. In this capacity, Bert is responsible for ensuring the accuracy, reliability, and timeliness of monthly invoicing for all B2C and Soho Ziggo customers. His expertise in the telecommunications industry, combined with a keen eye for detail and a results-driven mindset, enables him to manage complex billing processes effectively. Bert’s role involves overseeing the entire factureringsproces (billing process), ensuring compliance with industry standards and internal policies, and continuously striving for process improvement to enhance customer satisfaction.

In his position, Bert actively collaborates with cross-functional teams to streamline billing workflows, implement change management initiatives, and optimize financial reporting. His deep understanding of GSM, VoIP, mobile devices, and internet and TV services allows him to troubleshoot billing discrepancies efficiently and develop strategies to minimize errors. Bert’s strategic thinking and analytical skills are instrumental in identifying opportunities for automation and process enhancements, which contribute to reducing billing cycle times and improving overall customer experience.

Throughout his 20 years of experience in the telecoms industry, Bert has demonstrated a strong ability to adapt to evolving technologies and market demands. His hands-on mentality and customer-centric approach have consistently driven positive outcomes, ensuring VodafoneZiggo maintains its reputation for reliable service delivery. With a comprehensive skill set encompassing management, process improvement, and financial reporting, Bert Logister remains a valuable asset to VodafoneZiggo’s ongoing efforts to deliver accurate, timely, and transparent billing services to its customers.