Benoit Bourla, President & Founder at Amicio

Benoit Bourla

President & Founder at Amicio | Greater Paris Metropolitan Region, France

Profile last verified June 2026
Management Consulting Verified Profile Greater Paris Metropolitan Region, France HEC Paris
Verified

Work Email

***@relaytion.net

Last verified May 2026

Phone Number

+33*****

France • Mobile

Free account · No credit card · 5 profiles/month

ContactOut Insights AI Generated

Benoit Bourla serves as President and Founder of Amicio, a management consulting firm operating out of the Greater Paris Metropolitan Region of France. He holds a degree from HEC Paris and has built the organization around translating contact center expertise into structured brand valuation strategies. His consulting framework specifically targets strengthening public relationships while optimizing sales performance across all stakeholder touchpoints.

BEST APPROACH TO REACH Benoit Bourla

Reach out through LinkedIn by referencing his HEC Paris background and detailing how your offering complements Amicio’s customer relations consulting model, utilizing the network’s high-confidence work signals to initiate a direct executive conversation.

Benoit Bourla Socials
Benoit Bourla Work Experience

CEO at Relaytion in September 2005 - Present

President at Relaytion MeilleurContact in September 2019 - Present

President & Founder at Amicio in January 2021 - Present

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WW Managing Director at Accor Customer Contact Centers in January 1999 - August 2005

Central Reservation Managing Director at Eurodisney in March 1997 - December 1998

Customer Care Executive at CANAL+ Group in January 1995 - December 1996

Managing Partner at Sérieys Consult Associés in January 1984 - December 1994

Lieutenant Paratroop Search Team Leader at 13RDP in August 1983 - November 1984

Benoit Bourla Education

HEC Paris, July 1979 to July 1982

Benoit Bourla Skills
E-commerce Business Strategy Marketing Strategy Hotels Management French Tourism Change Management Entrepreneurship Business Planning Business Development Management Consulting New Business Development Strategy International Business Mergers & Acquisitions Team Management Customer Relationship Management (CRM) Business Process Outsourcing (BPO) Outsourcing Management
About Benoit Bourla’s Current Company
Amicio

Faire de la relation client un levier majeur de valorisation de votre marque. Chez Amicio, nous dédions l’expertise et l’expérience acquise en relation client et en centre de contact à la mise en œuvre de solutions qui font que chaque interaction : - enrichit durablement la relation entre la marque et ses publics - devient un facteur de satisfaction et d’épanouissement pour l’ensemble des parties prenantes. - augmente la proposition de valeur et de performance de ses ventes. Amicio propose une double expertise : - Le conseil en Relation Client pour vous accompagner à chaque étape de la conception de votre Relation Client - L'externalisation de la Relation Client pour élaborer et mettre en oeuvre des dispositifs de Relation Client externalisés innovants et durables. #RelationClient #BPO #externalisation

Discover more about Amicio
Benoit Bourla’s Colleagues
Olivier Laurent

Olivier Laurent

Paris, Île-de-France, France

Directeur Général Adjoint Développement

Directeur Général Adjoint Développement at Amicio
(Sep 2021 – Present)

Eric Toutain

Eric Toutain

Rueil-Malmaison, Île-de-France, France

Directeur général chez Amicio

En janvier 2021 Relaytion-MeilleurContact devient Amicio. Au sein de cet acteur majeur du middle market 100% made in France de la Relation Clients à Distance, j’accompagne nos clients et nos équipes au travers de nos missions de conseil (Organisation, Management, IT, trans...

David Hedin

David Hedin

Abbeville, Hauts-de-France, France

Responsable RH chez Amicio

Gestion RH des sites d'Abbeville et de Croix (entre 180 et 200 collaborateurs)
Liste des missions :
Manager une équipe RH composée d'un Gestionnaire RH et d'une Gestionnaire Administrative RH.
Prendre part aux différents projets RH du Groupe (outils, process...),
Préparer ...

Vanessa Gouzilh

Vanessa Gouzilh

Libourne, Nouvelle-Aquitaine, France

Directrice Opérationnelle Centre de Relation Client

Responsable de la stratégie opérationnelle du site de production, en charge de l'optimisation des chiffres d'affaires et marges, participation au développement des activités.

Adeline Larrieu

Adeline Larrieu

Greater Bordeaux Metropolitan Area

Responsable operationnel d’activité chez Amicio

Responsable operationnel d’activité at Amicio
(Mar 2019 – Present)

Ron Spiering

Ron Spiering

Greater Paris Metropolitan Region

Support and Operation manager

Support and operation manager at Relaytion
(Dec 2006 – Present)

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Frequently asked questions about Benoit Bourla

What is Benoit Bourla email address?

Email Benoit Bourla at [email protected] and [email protected]. This email is the most updated Benoit Bourla's email found in 2026.

What is Benoit Bourla phone number?

Benoit Bourla phone number is +33617788094 and +33622215958.

How to contact Benoit Bourla?

To contact Benoit Bourla send an email to [email protected] or [email protected]. If you want to call Benoit Bourla try calling on +33617788094 and +33622215958. (updated on November 14, 2025)

What company does Benoit Bourla work for?

Benoit Bourla works for Amicio.

What is Benoit Bourla's role at Amicio?

Benoit Bourla is President & Founder

What industry does Benoit Bourla work in?

Benoit Bourla works in the Management Consulting industry.

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