Benjamin Sjavik
Content Designer III at Expedia Group | Maple Valley, Washington, United States
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Benjamin Sjavik is a seasoned Conversational UX Designer at Expedia Group, where he plays a pivotal role as a Content Designer III. With a robust background in chatbot and Interactive Voice Response (IVR) design, Benjamin is dedicated to optimizing customer experience pathways within Expedia's Virtual Agent. His current focus involves supporting the transition from a legacy Natural Language Understanding (NLU) platform to a more advanced Large Language Model (LLM), a project that not only enhances the efficiency of customer interactions but also elevates the overall user experience.
Benjamin's expertise lies in crafting intuitive conversational interfaces that resonate with users, ensuring that their journey through Expedia's services is seamless and engaging. His proficiency in Voice User Interface (VUI) design allows him to create dialogues that feel natural and human-like, bridging the gap between technology and user needs. Additionally, his skills in Japanese enable him to cater to a diverse customer base, enhancing accessibility and inclusivity in the digital space.
Beyond his technical acumen, Benjamin is also an adept public speaker and event planner, often sharing insights on the importance of user-centered design in the travel industry. His familiarity with tools like Photoshop and Microsoft Office complements his design capabilities, allowing him to produce visually appealing and functional content. As he continues to innovate within the realm of conversational design, Benjamin remains open to exciting opportunities that challenge his creativity and expand his impact in the field. And yes, if you’re curious about the cat in his picture, just ask!
Content Designer III at Expedia Group in April 2022 to Present
Senior Conversational UX Designer at Nuance Communications in January 2020 to August 2022
Conversational UX Designer at Nuance Communications in December 2014 to January 2020
Special Project Assistant at Fresh Consulting in December 2013 to December 2014
Server at McCormick & Schmick's in May 2011 to January 2014
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University of Washington, Bachelor's Degree, July 2026
Bellevue College, July 2026
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Japanese
Photoshop
Public Speaking
Windows 7
Microsoft Office
Social Media
Event Planning
Customer Service
Voice User Interface (VUI) Design
conversational design
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Discover more about Expedia GroupWhat is Benjamin Sjavik email address?
Email Benjamin Sjavik at [email protected] and [email protected]. This email is the most updated Benjamin Sjavik's email found in 2026.
What is Benjamin Sjavik phone number?
Benjamin Sjavik phone number is 4255633486.
How to contact Benjamin Sjavik?
To contact Benjamin Sjavik send an email to [email protected] or [email protected]. If you want to call Benjamin Sjavik try calling on 4255633486. (updated on August 26, 2024)
What company does Benjamin Sjavik work for?
Benjamin Sjavik works for Expedia Group
What is Benjamin Sjavik's role at Expedia Group?
Benjamin Sjavik is Content Designer III
What industry does Benjamin Sjavik work in?
Benjamin Sjavik works in the Computer Software industry.
Benjamin Sjavik Email Addresses
Benjamin Sjavik Phone Numbers
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