Benjamin Frohner
Senior Customer Success Manager (Strategic & Enterprise) at OneTrust | Munich, Bavaria, Germany
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Benjamin Frohner, as a Senior Customer Success Manager (Strategic & Enterprise) at OneTrust, plays a pivotal role in driving the company's mission to empower organizations with comprehensive governance, risk management, and compliance (GRC) solutions. Managing a substantial $9 million customer portfolio, Benjamin leverages his expertise in risk management, CRM, and SaaS to ensure clients realize maximum value from their investments. His strategic leadership is instrumental in guiding enterprise clients through complex digital transformation initiatives, aligning OneTrust’s innovative platform with their unique regulatory and operational needs.
Benjamin’s key projects often involve orchestrating tailored onboarding processes, optimizing customer journeys through data-driven insights, and fostering long-term partnerships that support clients' compliance and governance objectives. His deep understanding of regulatory affairs and governance frameworks enables him to proactively identify potential risks and develop mitigation strategies, ensuring clients remain compliant amidst evolving industry standards. Additionally, his proficiency in professional services and team motivation fosters a high-performing environment focused on delivering exceptional customer experiences.
By cultivating a customer-centric culture, Benjamin ensures that his team not only meets but exceeds client expectations, translating strategic insights into tangible business outcomes. His expertise in digital transformation and customer value creation positions him as a trusted advisor for enterprise clients navigating complex GRC landscapes. Let’s connect to explore how Benjamin’s visionary leadership and data-driven approach continue to elevate customer success at OneTrust, fostering sustainable growth and innovation in the compliance technology space.
Senior Customer Success Manager (Strategic & Enterprise) at OneTrust in December 2023 to Present
Manager, Customer Success at Peter Park in July 2023 to December 2023
Professional Customer Value Specialist at Personio in November 2021 to July 2023
Professional Customer Solutions Manager at Personio in April 2021 to July 2023
Junior Customer Solutions Manager at Personio in January 2021 to April 2021
Jr. Customer Service Manager at Personio in June 2019 to January 2021
Working Student Product Management at PAYBACK in July 2018 to September 2018
Working Student Key Account Management at PAYBACK in March 2018 to July 2018
Working Student Consultant Recruiter at K-Recruiting GmbH in May 2017 to January 2018
Working Student HR Recruiter at AutoScout24 in March 2016 to August 2016
Junior Disponent at Hofer Communications GmbH in June 2014 to February 2016
Internship at Autohaus Spaett in September 2008 to February 2011
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Hochschule für Angewandte Sprachen des SDI München, September 2026
Berufsoberschule München, A-Level, September 2026
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QBR
International Customer Management
KPI Tracking & Reporting
Data-driven Decision Making
Team Leadership & Mentoring
Data Security
Risk Management
Compliance Software Expertise
Data Privacy Regulations (GDPR)
Renewals & Upselling
Renewals
Customer Onboarding & Training
Customer Relationship Management (CRM)
Account Management
Customer Success Strategy
General Data Protection Regulation (GDPR)
Governance, Risk Management, and Compliance (GRC)
Data Privacy
Lean Management
Change Management
Process Automation
IT Process Automation
Customer Loyalty
Customer Retention
Solution Selling
Customer Experience
Agile Project Management
Proactive Leadership
Problem Solving
Digital Transformation
Human Resources (HR)
Social Intelligence
Emotional Intelligence
Analytics
Organizational Development
Automation
Leadership
German
Account-Management
Projektmanagement
Software as a Service (SaaS)
Customer Value
Professional Services
Team Motivation
KPI Reporting
Data Analysis
Performance Management
Consulting
Customer Experience Management
Upselling
Product Adoption
Retention Management
Customer Success
Consulting Projects
Staffing
Regulatory Affairs
Staffing Services
Customer Growth
Net retention
Portfolio Management
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Discover more about OneTrustWhat is Benjamin Frohner email address?
Email Benjamin Frohner at [email protected] and [email protected]. This email is the most updated Benjamin Frohner's email found in 2026.
How to contact Benjamin Frohner?
To contact Benjamin Frohner send an email to [email protected] or [email protected]. (updated on February 24, 2025)
What company does Benjamin Frohner work for?
Benjamin Frohner works for OneTrust
What is Benjamin Frohner's role at OneTrust?
Benjamin Frohner is Senior Customer Success Manager (Strategic & Enterprise)
What is Benjamin Frohner's Phone Number?
Benjamin Frohner's phone (**) *** *** 118
What industry does Benjamin Frohner work in?
Benjamin Frohner works in the Information Technology & Services industry.
Benjamin Frohner Email Addresses
Benjamin Frohner Phone Numbers
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