Ben Pelzer

Ben Pelzer, currently serving as Principal Consultant at Open Line, brings a wealth of expertise in delivering innovative solutions across a broad spectrum of enterprise IT environments. In his role, Ben spearheads complex projects involving AppSense, Microsoft technologies, Server Based Computing (primarily Citrix), and VMware solutions, ensuring clients achieve optimal performance, security, and user experience. His deep understanding of Citrix Virtual Apps and Desktops (formerly XenApp/XenDesktop), Citrix Metaframe, and Virtual Desktop Infrastructure (VDI) deployment enables him to architect scalable, resilient, and cost-effective remote access solutions tailored to diverse organizational needs.

At Open Line, Ben leads initiatives that leverage his extensive knowledge of AppSense for user environment management, enhancing user productivity while maintaining strict security policies. His proficiency with Microsoft Active Directory, Microsoft SQL Server, and integration with VMware ESX infrastructure allows him to design comprehensive data center solutions that optimize resource utilization and streamline IT operations. Ben’s expertise in IT Service Management principles ensures that projects align with best practices, delivering reliable and maintainable systems.

A certified Microsoft Professional, Ben also specializes in deploying and managing Microsoft Application Virtualization (App-V), enabling seamless application delivery across endpoints. His hands-on experience with VMware virtualization technologies complements his SBC expertise, providing clients with flexible, virtualized infrastructures that support rapid deployment and disaster recovery strategies. Known for his consultative approach, Ben collaborates closely with clients to understand their unique challenges, translating technical insights into actionable solutions that drive business success in the ever-evolving landscape of enterprise IT.