Ben Maala
Application Specialist at IBM | Metro Manila, National Capital Region, Philippines
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Ben Maala is a seasoned Application Specialist at IBM, where he leverages his extensive background in Information Technology to provide exceptional support for the Lotus Notes Traveler Application. With a Bachelor of Science in Computer Engineering and certifications in Microsoft technologies, including MCP and MCDST, Ben has cultivated a robust skill set over his seven years in the industry. His expertise in ITIL V3 foundation principles further enhances his ability to deliver effective IT service management, ensuring that customer needs are met promptly and efficiently.
In his current role, Ben specializes in providing second-line support for customers utilizing the Lotus Notes Traveler Application, demonstrating a deep understanding of both Lotus Domino and Lotus Traveler up to version 9. His proficiency extends across various mobile platforms, including iOS, Android, Windows Mobile, and Blackberry 10, allowing him to troubleshoot and resolve issues that arise in diverse environments. Ben is adept at receiving requests from the Support Line, investigating problems, and determining appropriate actions to restore functionality swiftly.
Key projects that Ben has been involved in include optimizing the performance of Lotus Traveler in enterprise settings and implementing best practices for mobile device management. His in-depth knowledge of Windows Server and Active Directory complements his role, enabling him to provide comprehensive support that aligns with organizational goals. Through his commitment to continuous improvement and customer satisfaction, Ben Maala exemplifies the qualities of a dedicated IT professional, making significant contributions to IBM's mission of delivering innovative technology solutions.
Application Specialist at IBM in October 2012 to Present
IT Specialist at HP Phils in April 2008 to October 2012
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Windows Server
Active Directory
ITIL
Servers
IT Service Management
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Discover more about IBMWhat is Ben Maala email address?
Email Ben Maala at [email protected] and [email protected]. This email is the most updated Ben Maala's email found in 2026.
How to contact Ben Maala?
To contact Ben Maala send an email to [email protected] or [email protected]. (updated on October 24, 2024)
What company does Ben Maala work for?
Ben Maala works for IBM
What is Ben Maala's role at IBM?
Ben Maala is Application Specialist
What is Ben Maala's Phone Number?
Ben Maala's phone (**) *** *** 148
What industry does Ben Maala work in?
Ben Maala works in the Information Technology & Services industry.
Ben Maala Email Addresses
Ben Maala Phone Numbers
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