Ben Dekoster

Q: What is Ben De Koster email address?

Email Ben De Koster at ben.dekoster@austintexas.gov. This email is the most updated Ben De Koster's email found in 2026.

Q: How to contact Ben De Koster?

To contact Ben De Koster send an email to ben.dekoster@austintexas.gov. If you want to call Ben De Koster try calling on 8155901143. (updated on August 27, 2024)

IT Support Specialist Sr. at Austin Water | Austin, Texas, United States

About Ben Dekoster

Ben De Koster serves as an IT Support Specialist Sr. at Austin Water, where he leverages over a decade of experience in help desk and technical support to enhance operational efficiency and user satisfaction. In his current role, Ben is instrumental in provisioning user access to critical utility systems such as Enterprise Asset Management (EAM) and Integrated Public Safety (IPS). His meticulous approach ensures that users receive the appropriate access levels, which is vital for maintaining the integrity and security of sensitive data within the utility sector.

A key aspect of Ben's responsibilities involves coordinating and facilitating user training sessions. By empowering users to navigate complex utility systems effectively, he not only enhances their productivity but also fosters a culture of continuous learning and adaptation within the organization. Ben is adept at creating, updating, and reviewing process documentation, training materials, and integration guides, always seeking input from relevant stakeholders to ensure that the content is accurate and user-friendly.

In addition to his technical acumen, which includes proficiency in Microsoft Exchange, Hyper-V, and Red Hat Linux, Ben excels in written communication and business analysis. His ability to analyze and troubleshoot software-related issues is complemented by his expertise in system monitoring tools like Nagios, enabling him to proactively address potential challenges before they escalate. With a commitment to delivering exceptional customer service, Ben De Koster stands out as a key player in Austin Water’s IT landscape, driving efficiency and user engagement through his comprehensive support strategies.

Ben Dekoster Work

IT Support Specialist Sr. at Austin Water in June 2023 to Present

Information Technology Support Analyst at The HT Group in November 2022 to June 2023

Tier 2 Analyst at State of Michigan in September 2021 to October 2022

Ben Dekoster Education

Davenport University, Bachelors, July 2026

ITT Technical Institute, Associate of Applied Science, July 2026

Unity Christian High School, July 2026

Ben Dekoster Skills

Technical Support

Microsoft Endpoint Configuration Manager

Network Administration

About Ben Dekoster's Current Company

Austin Water

Discover more about Austin Water

Frequently Asked Questions about Ben Dekoster

What is Ben De Koster email address?

Email Ben De Koster at [email protected]. This email is the most updated Ben De Koster's email found in 2026.

What is Ben De Koster phone number?

Ben De Koster phone number is 8155901143.

How to contact Ben De Koster?

To contact Ben De Koster send an email to [email protected]. If you want to call Ben De Koster try calling on 8155901143. (updated on August 27, 2024)

What company does Ben Dekoster work for?

Ben Dekoster works for Austin Water

What is Ben Dekoster's role at Austin Water?

Ben Dekoster is IT Support Specialist Sr.

What industry does Ben Dekoster work in?

Ben Dekoster works in the Internet industry.