Barbara Rivett
Customer Experience Supervisor at JCPenney | Lansing, Kansas, United States
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As the Customer Experience Supervisor at JCPenney, Barbara Rivett plays a pivotal role in shaping the shopping experience for customers, ensuring that every interaction is not only positive but also memorable. With a keen focus on customer service, Barbara leverages her extensive expertise in store operations and merchandising to enhance the overall atmosphere of the retail environment. Her optimistic yet realistic approach allows her to navigate challenges effectively, fostering a culture of continuous improvement within her team.
Currently, Barbara is spearheading several key projects aimed at elevating customer satisfaction and streamlining service processes. One of her notable initiatives involves implementing innovative scheduling strategies that optimize staff availability during peak shopping hours, ensuring that customers receive timely assistance. Additionally, her passion for visual merchandising has led to the successful redesign of store layouts, creating engaging displays that not only attract customers but also drive sales.
Barbara’s strong interpersonal skills and problem-solving abilities enable her to connect with both customers and team members, fostering a collaborative atmosphere where everyone feels valued. Her commitment to professional development is evident in her belief that there is always something to learn, which she instills in her team through training and mentorship. With a solid foundation in payroll management and cash handling, Barbara ensures that operational efficiencies are maintained while also prioritizing a positive customer experience. In her role, she exemplifies the balance of optimism and realism, driving JCPenney's mission to provide exceptional service and create lasting customer relationships.
Customer Experience Supervisor at JCPenney in June 2024 to Present
Assistant Manager at Tom Thumb Stores in March 2021 to October 2024
Store Manager at Circle K in March 2017 to September 2019
ASM Retail Operations at VF Outlet in January 2014 to June 2016
retail manager at Bon Worth in October 2012 to December 2013
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International Air Academy, Ontario Ca, Diploma, November 1990
Nebraska City Senior High, November 1982 to November 1984
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Shelving
Product Ordering
General Cleaning
Alcoholic Beverages
Performance Appraisal
People Management
Supervisory Skills
Problem Solving
Payroll Management
Human Resources (HR)
Teamwork
Attention to Detail
Food and Beverage Operations
Planograms
Business Planning
Associate Engagement
Asset Protection
Guest Experience
Service Standards
Visual Standards
Performance Reviews
Workload Prioritization
Coaching
Planning & Scheduling
Passionate about Work
Financial Goals
Guest Service
Deposits
Freight
Delegation
Customer Satisfaction
Customer Loyalty
Team Leadership
Cash Handling
Customer Relations
Interpersonal Skills
Point of Sale (POS) Systems
Employee Relations
Food Safety
Customer Service Management
Employee Training
Training and Development (HR)
Time Management
Sales
Communication
Merchandising
Visual Merchandising
Fashion
Retail
Apparel
Store Management
Inventory Management
Customer Service
Retail Sales
Store Operations
Loss Prevention
Driving Results
Merchandise Planning
Management
Inventory Control
Profit
Assortment
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Discover more about JCPenneyWhat is Barbara Rivett email address?
Email Barbara Rivett at [email protected] and [email protected]. This email is the most updated Barbara Rivett's email found in 2026.
How to contact Barbara Rivett?
To contact Barbara Rivett send an email to [email protected] or [email protected]. (updated on December 18, 2024)
What company does Barbara Rivett work for?
Barbara Rivett works for JCPenney
What is Barbara Rivett's role at JCPenney?
Barbara Rivett is Customer Experience Supervisor
What is Barbara Rivett's Phone Number?
Barbara Rivett's phone (316) ***-*170
What industry does Barbara Rivett work in?
Barbara Rivett works in the Food & Beverages industry.
Barbara Rivett Email Addresses
Barbara Rivett Phone Numbers
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