Barbara Alonso
Retention Specialist at Spectrum | Casselberry, Florida, United States
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Barbara Alonso is a seasoned Retention Specialist at Spectrum, where she leverages over two decades of extensive experience in the healthcare sector to enhance customer satisfaction and loyalty. Since beginning her career in 1997, Barbara has cultivated a diverse skill set that encompasses customer service, sales, and support, making her an invaluable asset to her team. In her current role, she adeptly addresses customer inquiries with a high degree of professionalism and courtesy, utilizing a variety of tools and resources to resolve issues swiftly.
Barbara is particularly skilled in following established call flows and metrics, which not only enhances customer interactions but also drives her success in upselling services. Her ability to create customer value is evident in her consistent track record of exceeding daily retention goals. She understands the importance of maintaining strong relationships with customers, and her proactive approach ensures that their needs are met, fostering long-term loyalty.
In addition to her core responsibilities, Barbara's expertise extends to team management and training, where she shares her knowledge of effective communication and problem-solving strategies with her colleagues. Her proficiency in Microsoft Office and point of sale (POS) systems further complements her role, allowing her to analyze data and streamline processes effectively. With a commitment to continuous improvement and a passion for delivering exceptional service, Barbara Alonso is dedicated to driving retention strategies that not only meet but exceed customer expectations at Spectrum.
Retention Specialist at Spectrum in April 2023 to Present
Intake Coordinator at Advanced Recovery Systems, LLC in January 2024 to Present
Sales Associate at FLUENT Cannabis
Owner at Boho Selene Hair Studio in March 2022 to December 2022
Cosmetologist at Rock Paper Scissors Salons, LLC in October 2018 to March 2022
Assistant Manager at Pool Barons in March 2013 to March 2015
Medical Assistant at Dr Susan Toth in February 2013 to October 2013
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NYU Tandon School of Engineering, August 2026
Simplilearn Alumni, August 2026
City college, Associate of Science - AS, August 2026
Plainview-Old Bethpage/Jfk High School, High School Diploma, August 1998
Western Governors University, Bachelor of Applied Science - BASc, August 2026
Western Governors University, Bachelor, August 2026
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Salesforce.com
Five9
Insurance Verification
Scheduling
Interviewing
Injections
Venipuncture
Financial Accounting
Microsoft Office
Accounts Payable
Hospitality Industry
Food & Beverage
Emergency Medical Services (EMS)
Healthcare
Medical Terminology
Current Procedural Terminology (CPT)
Legal Terminology
Cosmetology
Beauty Industry
Spanish to English
Spanish-speaking
Accounts Receivable (AR)
Account Reconciliation
Phone Etiquette
Team Management
Program Management
Retail Sales
Sales Presentations
Account Management
Advertising
Online Advertising
Hair Care
Hair Cutting
Hair Styling
Hair Coloring
Hair Straightening
Long Hair
Precision Haircutting
Precision Haircuts
Natural Hair
Hair Moisturizing
Hair
Spanish Translation
English to Spanish
Art
Accounting
Spanish
Direct Sales
Point of Sale (POS) Systems
Communication
Math
Dispensers
Packing
Inventory Control
Inventory Accuracy
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Discover more about SpectrumWhat is Barbara Alonso email address?
Email Barbara Alonso at [email protected]. This email is the most updated Barbara Alonso's email found in 2026.
How to contact Barbara Alonso?
To contact Barbara Alonso send an email to [email protected]. (updated on September 25, 2024)
What company does Barbara Alonso work for?
Barbara Alonso works for Spectrum
What is Barbara Alonso's role at Spectrum?
Barbara Alonso is Retention Specialist
What is Barbara Alonso's Phone Number?
Barbara Alonso's phone (305) ***-*285
What industry does Barbara Alonso work in?
Barbara Alonso works in the Computer Software industry.
Barbara Alonso Email Addresses
Barbara Alonso Phone Numbers
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