Bahareh Pineiro
Tecnical Enterprise Customer Success Manager at Novi Connect | Orlando, Florida, United States
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Bahareh Pineiro currently serves as the Technical Enterprise Customer Success Manager at Novi Connect, where she leverages her extensive experience to drive strategic value for high-growth enterprise clients. In her role, Bahareh is responsible for managing a diverse portfolio of enterprise accounts, ensuring seamless onboarding, optimal product adoption, and sustained retention. Her deep expertise in customer experience strategy and renewal management enables her to craft tailored success frameworks that align with each client's unique business objectives.
At Novi Connect, Bahareh has spearheaded the development of a sophisticated customer health scoring model that tracks usage patterns, engagement metrics, and risk indicators. This proactive approach allows her to identify potential challenges early, enabling her to collaborate closely with cross-functional teams—including product, data, and operations—to implement meaningful improvements and enhance overall customer satisfaction. Her ability to translate client feedback into actionable insights has been instrumental in refining product features and streamlining onboarding processes, ultimately driving customer retention and growth.
Bahareh’s expertise extends beyond traditional customer success practices; she excels in process improvement, change management, and inventory management, which are critical in managing complex enterprise accounts. Her strategic focus on retention strategies and proactive success planning ensures that clients realize measurable value at every stage of their journey. With her comprehensive understanding of SaaS, martech, and eCommerce landscapes, Bahareh is adept at building scalable success frameworks that foster long-term partnerships and mutual growth, making her a vital asset to Novi Connect’s mission of empowering enterprise clients through innovative customer success initiatives.
Tecnical Enterprise Customer Success Manager at Novi Connect in March 2024 to Present
Sr. Strategic Enterprise Customer Success Manager at PFL.com in October 2022 to January 2024
Sr. Enterprise Customer Success Manager at Sendoso in January 2022 to October 2022
Sr. Customer Success Manager at Jobvite in November 2019 to January 2022
Sr. Customer Experience Program Manager/Client Services/Sales at Sonim Technologies in March 2013 to October 2019
Customer Success Operations Manager at Trimble Navigation, LTD in November 2007 to September 2013
Support Engineer at Lockheed Martin in July 2005 to November 2007
Account Specialist at Creative Labs in July 2004 to June 2005
Client Management Specialist at Cisco in October 1996 to July 2004
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Penn Foster University, Online, Bachelor of Business Administration - BBA, October 2026
Unitek College, CMA/MA Certification Program, October 2026
Academy of Broadcasting, California, Communications Certification, October 2026
TECHNICAL PROFILE
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Technical Support
RMA Management
Customer Experience Strategy
Client Enablement
NetSuite
Business Process Optimization
Analytics & Reporting
Event Planning
Enterprise Clients
Retention & Upsell Execution
Process Improvement
Renewal Strategy
Churn Reduction
Success Metrics
Account-Based Marketing (ABM)
Go-To-Market Alignment
Portfolio Management
Executive Business Reviews
Stakeholder Engagement
Strategic Account Growth
Success Planning
ROI Strategies
Campaign Optimization
Renewal Management
Email Marketing
Customer Journey Mapping
Customer Health Scoring
Customer Lifecycle Management
Customer Onboarding
Cross-functional Collaborations
Customer Retention
Scalable Success Frameworks
NPS Analysis
Strategic Growth Planning
Customer Success
SaaS Sales
Enterprise Account Management
Customer Retention & Expansion
Product Adoption & Enablement
Metrics Reporting
Salesforce.com Implementation
Performance Metrics
Business Strategy
Training
Webinar Development
Journey Mapping
Business Expansion
Retention Strategies
Leadership
Revenue Recognition
GPS
Testing
Salesforce.com
Telecommunications
SaaS
Cross-functional Team Leadership
Account Management
Management
Process Improvement
Troubleshooting
Analysis
Sales
CRM
Product Development
Wireless
B2B
Business Analysis
Business Development
Business Intelligence
Change Management
Cloud Computing
Competitive Analysis
Contract Negotiation
Customer Retention
Customer Satisfaction
Customer Service
Direct Sales
Enterprise Software
Forecasting
Integration
Inventory Management
Microsoft Excel
Mobile Devices
New Business Development
Operations Management
Oracle
Outlook
Product Management
Product Marketing
Professional Services
Program Management
Project Management
Project Planning
Quality Assurance
Sales Management
Sales Operations
Sales Process
Six Sigma
Software Documentation
Solution Selling
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Discover more about Novi ConnectWhat is Bahareh Pineiro email address?
Email Bahareh Pineiro at [email protected], [email protected] and [email protected]. This email is the most updated Bahareh Pineiro's email found in 2026.
What is Bahareh Pineiro phone number?
Bahareh Pineiro phone number is 510-706-1551 and 8455496946.
How to contact Bahareh Pineiro?
To contact Bahareh Pineiro send an email to [email protected], [email protected] or [email protected]. If you want to call Bahareh Pineiro try calling on 510-706-1551 and 8455496946. (updated on May 21, 2025)
What company does Bahareh Pineiro work for?
Bahareh Pineiro works for Novi Connect
What is Bahareh Pineiro's role at Novi Connect?
Bahareh Pineiro is Tecnical Enterprise Customer Success Manager
What industry does Bahareh Pineiro work in?
Bahareh Pineiro works in the Computer Software industry.
Bahareh Pineiro Email Addresses
Bahareh Pineiro Phone Numbers
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