Avinash Thakur
Team Manager at Alorica | Chandigarh, India
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Avinash Thakur currently serves as a Team Manager at Alorica, where he leverages his extensive experience in operations management and team leadership to drive performance and enhance customer satisfaction. With a solid foundation built during his tenure at Ison BPO Pvt. Ltd, where he spent 27 months honing his skills as both an Associate and Team Leader, Avinash has developed a keen understanding of the intricacies involved in managing high-performing teams in a fast-paced environment. His role at Ison involved overseeing the Punjab Prepaid Process, where he implemented strategic improvements that not only maximized team efficiency but also significantly elevated the customer experience.
Following his impactful stint at Ison, Avinash further expanded his expertise at Competent Synergies Pvt. Ltd as a Team Leader for the RBPO GSM Process. Here, he demonstrated his ability to navigate complex operational challenges, utilizing his proficiency in Lean Six Sigma methodologies to streamline processes and enhance service delivery. His commitment to continuous improvement is evident in his Yellow Belt certification, which underscores his dedication to fostering a culture of excellence within his teams.
At Alorica, Avinash is currently spearheading key projects that focus on optimizing workflow and enhancing client relationships. His adeptness in data management, particularly with advanced Excel skills, allows him to analyze performance metrics effectively and make informed decisions that align with organizational goals. Avinash's leadership style is characterized by a strong emphasis on coaching and team motivation, ensuring that each team member feels valued and empowered to contribute to the collective success. As he continues to navigate the evolving landscape of customer service operations, Avinash remains committed to driving innovation and excellence at Alorica.
Team Manager at Alorica in February 2022 to Present
Sales Floor Manager at JeenaSikho Lifecare Private Limited in July 2020 to April 2022
Assistant Manager at Teleperformance in June 2018 to April 2020
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HPBOSE, BCA, August 2026
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People Management
Operations Management
Lean Six Sigma
Yellow Belt
Sales Management
Performance Management
RCA
Management
Process Improvement
Coaching
Service-Level Agreements (SLA)
Client Requirements
Relationship Building
Appraisal
Team Management
Team Motivation
Team Spirit
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Discover more about AloricaWhat is Avinash Thakur email address?
Email Avinash Thakur at [email protected]. This email is the most updated Avinash Thakur's email found in 2026.
How to contact Avinash Thakur?
To contact Avinash Thakur send an email to [email protected]. (updated on November 04, 2024)
What company does Avinash Thakur work for?
Avinash Thakur works for Alorica
What is Avinash Thakur's role at Alorica?
Avinash Thakur is Team Manager
What is Avinash Thakur's Phone Number?
Avinash Thakur's phone (**) *** *** 265
Avinash Thakur Email Addresses
Avinash Thakur Phone Numbers
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