Austen Prater
Senior Product Manager of Operational Efficiency at Asurion | Nashville, Tennessee, United States
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Austen Prater, as Senior Product Manager of Operational Efficiency at Asurion, brings a strategic and innovative approach to optimizing business processes and enhancing user experiences. In his current role, Austen spearheads the development and refinement of a comprehensive product suite that has already generated significant financial impact, saving $2.3 million in annual recurring revenue (ARR). His leadership in designing intuitive, user-centric tools has garnered praise from internal clients, highlighting his commitment to delivering impactful solutions that streamline operations and improve productivity. Austen’s expertise in data analysis and user research enables him to identify root causes of operational bottlenecks and craft targeted, scalable interventions.
One of Austen’s key projects involves leading a cross-functional team to build advanced management tools that support the oversight of over 1,500 dispersed agents and service representatives. These tools facilitate real-time performance tracking, resource allocation, and issue resolution, ultimately driving operational efficiencies projected to save an additional $3 million. His proficiency in project management and collaboration ensures that these initiatives are delivered on time and aligned with strategic business goals.
Austen’s creative thinking and problem-solving skills are complemented by his ability to foster collaborative environments, empowering teams to innovate and iterate rapidly. His passion for creating positive user experiences and building cohesive teams underscores his leadership style—focused on mission-driven work that delivers measurable results. With a deep understanding of consumer products, data-driven decision-making, and client relations, Austen Prater continues to drive impactful change at Asurion, setting new standards for operational excellence in the industry.
Senior Product Manager of Operational Efficiency at Asurion in May 2023 to Present
Senior Product Manager of Major Appliances - Smart Diagnostics at Asurion in June 2022 to May 2023
Senior Product Manager of Machine Learning at Asurion in November 2019 to June 2022
Product Consultant at Product Consultant in March 2019 to November 2019
Cofounder and Product Lead at Tap Projects, Inc in June 2018 to March 2019
Product Manager at Awair (aka Bitfinder) in May 2017 to May 2018
Associate Project Manager, Civil and Environmental Engineer at AECOM in July 2014 to April 2017
Computing Consultant at CLiCC in September 2012 to September 2013
Engineering Intern at Partner Engineering & Science, Inc. in June 2012 to September 2012
Research Assistant at Waitt Institute in June 2011 to September 2011
Engineering Intern at Western Digital in June 2009 to September 2010
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Stanford University, Master of Science (MS), November 2026
UCLA, Civil and Environmental Engineering, November 2026
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Agile Methodologies
Interpersonal Skills
Consumer Products
Engineering
Leadership
Microsoft Office
Data Analysis
Testing
Networking
Project Management
Matlab
Management
Proficient in Microsoft Office
Proficient in Spanish
Communication
Product Management
Technical Writing
Excel
Scrum
User Research
Creativity Skills
Strategic Roadmaps
Cross-functional Team Leadership
Cross-cultural Communication Skills
Organizational Effectiveness
Time-efficient
Strategic Planning
Adobe
Client Relations
SQL
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Discover more about AsurionWhat is Austen Prater email address?
Email Austen Prater at [email protected], [email protected] and [email protected]. This email is the most updated Austen Prater's email found in 2026.
What is Austen Prater phone number?
Austen Prater phone number is 9497351778.
How to contact Austen Prater?
To contact Austen Prater send an email to [email protected], [email protected] or [email protected]. If you want to call Austen Prater try calling on 9497351778. (updated on May 03, 2025)
What company does Austen Prater work for?
Austen Prater works for Asurion
What is Austen Prater's role at Asurion?
Austen Prater is Senior Product Manager of Operational Efficiency
What industry does Austen Prater work in?
Austen Prater works in the Computer Software industry.
Austen Prater Email Addresses
Austen Prater Phone Numbers
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