Aumkar P
Technical Complaint Manager at BMW Group | India
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Aumkar P. is an accomplished automotive professional currently serving as a Technical Complaint Manager at BMW Group India, where he leverages his extensive experience in training, development, and technical support to enhance operational efficiency and customer satisfaction. In this pivotal role, Aumkar manages and responds to escalated technical cases for BMW, BMW M, and MINI vehicles, ensuring that complex issues are resolved swiftly and effectively. His responsibilities include addressing TSARA cases raised by workshop teams and handling customer technical complaints redirected by BMW's Customer Relationship Management (CRM) system.
Aumkar's expertise in technical training and curriculum development has been instrumental in aligning training initiatives with the strategic objectives of the company. He is committed to delivering advanced product knowledge that empowers teams to excel in their roles, ultimately driving performance improvements across the board. His proactive approach to recognizing recurring issues has led to the implementation of corrective actions that foster continual improvement in service delivery.
With a proven track record at both Mercedes-Benz and BMW, Aumkar has honed his skills in problem finding, mechanical analysis, and dealer management, making him a valuable asset in the automotive sector. His ability to conduct workshops and create comprehensive training documentation ensures that team members are well-equipped to tackle the challenges of a rapidly evolving industry. Aumkar's dedication to enhancing team performance and customer experience positions him as a key player in driving BMW Group's commitment to excellence in automotive service and support.
Technical Complaint Manager at BMW Group in September 2022 to Present
Certified Training Manager at Mercedes-Benz Silver Arrows in February 2020 to September 2022
Aftersales Training Manager at Auto Hangar India in May 2017 to February 2020
Technical Training Manager at Mercedes-Benz-Trinity Motors in January 2016 to May 2017
System Engineer at BMW Navnit Motors Mumbai in August 2013 to December 2015
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Pune University, Engineer’s Degree, November 2026
Navnit acadamy, Advance technology in new generation automotive., November 2026
Wamanrao Muranjan Madhyamik Vidyalaya-Mulund -Mumbai, November 2026
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Employee Relations
Subject Matter Experts
Coordination Skills
Budgeting
Attention to Detail
Project Coordination
Skilled Multi-tasker
Teamwork
Client Relations
Course Development
Training Evaluation
Programmes
Facilitation
Content Strategy
Content Creation
Organizational Development
Instructional Design
Public Speaking
Product Marketing
Online Content
Marketing Analytics
Stakeholder Management
Market Planning
Key Performance Indicators
Dealer Networks
Analytical Skills
Training Documentation
Self-confidence
Self-Management
Self-Motivation
Face-to-Face Sales
Technical Trainers
Train Employees
Service Standards
Easily Adaptable
Coaching & Mentoring
Coaching
Bespoke
Workshops
Resource Management
Consumables
Performance Reviews
Problem Finding
Presentation Skills
Problem Solving
Microsoft Office
Customer Insight
Customer Support
Learning Management Systems
Employee Training
Technical Recruiting
Sales Processes
Retail Sales
Salesforce.com
Technical Documentation
Customer Satisfaction
Customer Experience
Customer Service
Training
Customer Retention
Team Management
New Business Development
Operations Management
Engineering
Manufacturing
Automotive
Business Strategy
Vehicles
Business Development
Teaching
PowerPoint
Automotive Aftermarket
Leadership
Market Research
Research
Team Leadership
Automobile
Project Management
Product Development
Technical Support
Technical Training
Technical Presentations
Automotive Engineering
Mechanical Analysis
Microsoft Excel
Team Building
Microsoft Word
Dealer Operations
Dealer Management
Dealer Training
Management
Training & Development
Sales Management
Fleet Management
Strategy
Sales
Customer Service Management
Team Motivation
Customer Relationship Management (CRM)
Management Style
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Discover more about BMW GroupWhat is Aumkar P email address?
Email Aumkar P at [email protected] and [email protected]. This email is the most updated Aumkar P's email found in 2026.
How to contact Aumkar P?
To contact Aumkar P send an email to [email protected] or [email protected]. (updated on February 16, 2025)
What company does Aumkar P work for?
Aumkar P works for BMW Group
What is Aumkar P's role at BMW Group?
Aumkar P is Technical Complaint Manager
What is Aumkar P's Phone Number?
Aumkar P's phone (**) *** *** 373
What industry does Aumkar P work in?
Aumkar P works in the Automotive industry.
Aumkar P Email Addresses
Aumkar P Phone Numbers
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