Atika Kepha, TECHNOLOGY LEAD , SERVICE MANAGEMENT | Engineering Management, Team Leadership, Project Management at Safaricom PLC

Atika Kepha

TECHNOLOGY LEAD , SERVICE MANAGEMENT | Engineering Management, Team Leadership, Project Management at Safaricom PLC | Nairobi County, Kenya

Profile last verified June 2026
Telecommunications Verified Profile Nairobi County, Kenya Strathmore Business School (SBS)
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***@gmail.com

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(**) *** *** 392

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Atika Kepha Socials
Atika Kepha Work Experience

TECHNOLOGY LEAD , SERVICE MANAGEMENT | Engineering Management, Team Leadership, Project Management at Safaricom PLC in June 2021 - Present

SENIOR SERVICE OPERATIONS MANAGER | Leadership, Incident Management, Change Management at Safaricom PLC in September 2016 - April 2021

Network Operations Center Manager | IT Service Management, Project Management, Program Management at Safaricom PLC in July 2014 - August 2016

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Network Operations Center Engineer - Customer Service, Incident Management, Change Management at Safaricom PLC in August 2008 - July 2014

Atika Kepha Education

Strathmore Business School (SBS), Master of Business Administration - MBA, January 2018 to January 2020

IESE Business School, Executive Training on Managing Globally, January 2019

New York University, Public Policy, January 2019

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Lagos Business School, Pan-Atlantic University, Executive Training on Global Business Management, January 2018

Jomo Kenyatta University of Agriculture and Technology, Electronics and Computer Engineering

Mang'u High School, High School Diploma

Atika Kepha Skills
Agile Leadership Data Science Business Case Development Change Management Swahili aviation technology English Mathematics Physics Chemistry Biology Geography Digital Signal Processing Electronic Circuit Design Control Engineering Power Systems Global Business Management New Venture Development Go-to-Market Strategy Persuasion Public Policy Business Ethics Public Administration policy evaluation Negotiation Decision-Making Corporate Governance Global Perspective Strategic Thinking Creativity and Innovation Corporate Finance Python (Programming Language) Business Intelligence (BI) SQL Machine Learning Data Visualization Storytelling Natural Language Processing (NLP) Deep Learning Incident Management Supplier Management Risk Management Technology Change Management Stakeholder Engagement Leadership Program Management Service Operations Business Administration Engineering Management GSM Routing 3G Switching IT Service Management IT Service Delivery ISO 14001 ISO 27001 ISO 20000 ISO 22301 Electronics IT Audit ITIL Certified ITIL Process Implementation ITIL Service Strategy ITIL Implementation Telecommunications IP CCNA Networking Troubleshooting Network Design Project Management Management UMTS Team Management Team Leadership ITIL Yellow Belt Operations Management Lean Six Sigma Six Sigma Agile Methodologies Agile Application Development Agile Project Management Scrum Lean Management Kanban Software Project Management DevOps Accounting Enterprise Marketing Business Strategy Managerial Economics Entrepreneurship Big Data
About Atika Kepha’s Current Company
Safaricom PLC

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system. Facts about Safaricom • Employs over 5,500 staff directly and over 500,000 indirectly • Has approximately 4,945 network sites across the country • 50% of employees and 32% of senior management working at Safaricom are women. • Has the largest call center in Sub-Saharan Africa Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities. We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals. Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.

Discover more about Safaricom PLC
Atika Kepha’s Colleagues
Joseph Ndolo

Joseph Ndolo

Embu, Embu, Kenya

Retail Centre Manager at Safaricom PLC

Retail Centre Manager at Safaricom PLC
(June 2020 – Present)

June Chepkemei

June Chepkemei

San Francisco, California, United States

Chief Executive Officer, Kenya Tourism Board

Manager of Marketing and Corporate Communications at Konza Technopolis Development Authority
(January 2020 – Present)

Felix Rop

Felix Rop

Kenya

Head of Department- Financial Services IT at Safaricom PLC

Head of Department - Financial services IT at Safaricom PLC
(May 2023 – Present)

Victor Asila

Victor Asila

Kenya

Lead Data Scientist, at Safaricom PLC

Senior Manager, Data Science at Safaricom PLC
(August 2021 – Present)

Njaramba Wanjau

Njaramba Wanjau

Nairobi County, Kenya

Multi Award Winning 🎖️ | Commercial Digital | AI | MarTech/AdTech | DCVM | Digital Media | Digital Transformation🚀 | | Aerospace | Agile | AR/VR | Big Data | | Web 3.0 | Crypto | Quantum Compute | Web 3.0

Product Technology manager- Kenya Software Business Department at Huawei
(October 2024 – Present)

Innocent Oluoch

Innocent Oluoch

Nairobi County, Kenya

Strategy Analyst | Venture Debt & Private Equity | Ex-Safaricom

Merchant Strategy & Growth Analyst at Safaricom PLC
(January 2023 – January 2024)

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Frequently asked questions about Atika Kepha

What is Atika Kepha email address?

Email Atika Kepha at [email protected], [email protected] and [email protected]. This email is the most updated Atika Kepha's email found in 2026.

How to contact Atika Kepha?

To contact Atika Kepha send an email to [email protected], [email protected] or [email protected].

What company does Atika Kepha work for?

Atika Kepha works for Safaricom PLC.

What is Atika Kepha's role at Safaricom PLC?

Atika Kepha is TECHNOLOGY LEAD , SERVICE MANAGEMENT | Engineering Management, Team Leadership, Project Management

What industry does Atika Kepha work in?

Atika Kepha works in the Telecommunications industry.

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