Astrid Albertini, Service Desk Manager at HEAnet

Astrid Albertini

Service Desk Manager at HEAnet | Ireland

Profile last verified September 2026
Information Technology & Services Verified Profile Ireland University College Dublin
Verified

Personal Email

***@hotmail.com

Personal • High Confidence

Phone Number

(**) *** *** 402

Ireland • Phone

Free account · No credit card · 5 profiles/month

Astrid Albertini Socials
Astrid Albertini Work Experience

Service Desk Manager at HEAnet in September 2018 - Present

Service Desk Manager at IBM in January 2015 - September 2018

Team Lead - Service Desk at IBM in July 2013 - January 2015

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Team Lead - User Administration at IBM in May 2012 - July 2013

End User Escalation Focal Point at IBM in October 2011 - May 2012

Astrid Albertini Education

University College Dublin, January 2007 to January 2008

Trinity College, Dublin, January 1999 to January 2003

Astrid Albertini Skills
Windows English Microsoft Office Microsoft Excel Customer Service Microsoft Word PowerPoint Research Outlook Public Speaking
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HTML IT Service Management
About Astrid Albertini’s Current Company
HEAnet

HEAnet is Ireland’s National Education and Research Network and provides cutting edge Internet, associated ICT and e-Infrastructure services to Educational and Research organisations throughout Ireland. HEAnet’s e-Infrastructure services underpin academic research and education activity in Ireland with approximately 210,000 students/staff (third-level) and approximately 800,000 students/staff (first and second-level) relying on the HEAnet network each day for their learning and research needs. Established in 1983 by the Irish Universities with the support of the Higher Education Authority, HEAnet provides essential e-Infrastructure services across all levels of the Irish education system. Our high quality resilient bandwidth network connects all Irish Universities, all Institutes of Technology and other higher education institutions (HEIs), along with research organisations, and all primary and post-primary schools across Ireland. It is HEAnet that connects these Irish learners and researchers to the Internet, online educational resources, and to fellow national educational and research networks in Europe, the USA and the rest of the world.

Discover more about HEAnet
Astrid Albertini’s Colleagues
Brian Nisbet

Brian Nisbet

Dublin, County Dublin, Ireland

Service Operations Manager at HEAnet

Chair of the RIPE Anti-Abuse Working Group at RIPE
(May 2007 – Present)

Barbara Carroll

Barbara Carroll

County Wicklow, Ireland

PR & Marketing Manager at HEAnet

PR & Marketing Manager at HEAnet
(January 2022 – Present)

Conor Brady

Conor Brady

Dublin, County Dublin, Ireland

Security and Risk Advisor | HEAnet

Security and Risk Advisor at HEAnet
(November 2023 – Present)

Danielle Gallagher

Danielle Gallagher

County Meath, Ireland

People Operations

People Operations Administrative Assistant at HEAnet
(January 2023 – Present)

Brian Keogh

Brian Keogh

Ireland

Networks Service Delivery Manager at HEAnet

Senior Lead Project Manager- Services at Coriant, Inc.
(March 2017 – Present)

Craig Nixon

Craig Nixon

Longford, County Longford, Ireland

System Administrator at HEAnet

System Administrator at HEAnet
(August 2019 – Present)

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Frequently asked questions about Astrid Albertini

What is Astrid Albertini email address?

Email Astrid Albertini at [email protected] and [email protected]. This email is the most updated Astrid Albertini's email found in 2026.

How to contact Astrid Albertini?

To contact Astrid Albertini send an email to [email protected] or [email protected].

What company does Astrid Albertini work for?

Astrid Albertini works for HEAnet.

What is Astrid Albertini's role at HEAnet?

Astrid Albertini is Service Desk Manager

What industry does Astrid Albertini work in?

Astrid Albertini works in the Information Technology & Services industry.

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