Ashrafuddin M
Lead ServiceNow Consultant at TELUS | Hamilton, Ontario, Canada
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Ashrafuddin M. is a seasoned Lead ServiceNow Consultant at TELUS, where he plays a pivotal role in transforming business requirements into efficient, scalable solutions on the ServiceNow platform. With a robust background in software quality assurance, Ashraf brings a wealth of experience in monitoring and enhancing the quality of mobile, client-server, and web applications. His expertise in creating and executing comprehensive test plans is complemented by his adeptness in applying Software Development Life Cycle (SDLC) methodologies, including Agile and Waterfall, to ensure the successful delivery of large enterprise graphical user interfaces (GUIs).
In his current role, Ashraf is responsible for defining, designing, and implementing ServiceNow solutions that align seamlessly with client needs. He collaborates closely with stakeholders to build tailored ServiceNow-based business solutions, utilizing his skills in configuring and enhancing the platform through Scheduled Jobs, Fix Scripts, Script Includes, Flow Designer, Workflows, Business Rules, and Client Scripts. His attention to detail and analytical skills enable him to identify and address non-functional requirements effectively, ensuring that the solutions not only meet but exceed client expectations.
Ashraf's commitment to service delivery is underscored by his strong negotiation and problem-solving abilities, which allow him to navigate complex challenges and deliver optimal results. His proficiency in computer programming and CSS further enhances his capability to create user-friendly interfaces that improve overall user experience. As he continues to drive innovation at TELUS, Ashraf remains dedicated to leveraging his extensive knowledge and skills to deliver high-quality ServiceNow solutions that empower businesses to thrive in a rapidly evolving digital landscape.
Lead ServiceNow Consultant at TELUS in February 2018 to Present
ServiceNow Consultant at base2 in November 2017 to January 2018
Process Design Consultant at TD in August 2015 to November 2017
QA Analyst at Koodo in May 2014 to July 2015
Jr. QA Analyst at SQA Canada in September 2012 to April 2014
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Conestoga College, Postgraduate Degree, October 2026
Conestoga College, Postgraduate Degree, October 2026
Osmania University, Bachelor of Engineering - BE, October 2026
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Mobile Applications
Computer Programming
Computer Networking
Software Quality Assurance
Cybersecurity
Business Rules
Presentation Skills
Oral Communication
Attention to Detail
Written Communication
Non-Functional Requirements
Change Management
Service Delivery
Negotiation
Problem Solving
Analytical Skills
Communication
Presentations
Software Configuration Management
Cascading Style Sheets (CSS)
IT Service Management
ITIL Implementation
ITIL Process
ITIL Certified
Information Technology
Business Consulting
Business Process Improvement
Business Process Design
Business Analysis
Business Planning
Automated Software Testing
Software Development
ServiceNow Administration
Agile & Waterfall Methodologies
ServiceNow
ServiceNow Test Management
Test Planning
Defect Tracking
Test Cases
Test Strategy
Software Development Life Cycle (SDLC)
User Acceptance Testing
JIRA
HP Quality Center
iOS
Android
HP Application Lifecycle Management
Bugzilla
Perfecto Mobile
Manual Test Execution
Bug Tracking
Project Tracking
Test Execution
Clear Communications
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Discover more about TELUSWhat is Ashrafuddin M email address?
Email Ashrafuddin M at [email protected]. This email is the most updated Ashrafuddin M's email found in 2026.
How to contact Ashrafuddin M?
To contact Ashrafuddin M send an email to [email protected]. (updated on September 28, 2024)
What company does Ashrafuddin M work for?
Ashrafuddin M works for TELUS
What is Ashrafuddin M's role at TELUS?
Ashrafuddin M is Lead ServiceNow Consultant
What is Ashrafuddin M's Phone Number?
Ashrafuddin M's phone +44 ** **** *198
What industry does Ashrafuddin M work in?
Ashrafuddin M works in the Telecommunications industry.
Ashrafuddin M Email Addresses
Ashrafuddin M Phone Numbers
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