Ashbel Peter
Customer Service Specialist at Good Will Consulting Ltd. | Rawalpindi, Punjab, Pakistan
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Ashbel Peter currently serves as a Customer Service Specialist at Good Will Consulting Ltd., where he leverages over five years of experience in the insurance industry and an additional four years in the BPO sector. His extensive background has equipped him with a deep understanding of insurance products and customer service dynamics, making him a vital asset to the team. In his role, Ashbel excels in appointment coordination, ensuring that clients are seamlessly connected with Farmers agents based on their individual needs and preferences. His strong interpersonal skills and bilingual communication abilities enable him to engage effectively with a diverse clientele, fostering trust and clarity in every interaction.
Ashbel's expertise extends to client communication, where he diligently assesses insurance needs to facilitate efficient appointment bookings. He collaborates closely with Farmers agents, confirming appointment details and providing essential information to enhance the client experience. His proficiency in product knowledge and quote preparation allows him to address client inquiries with confidence, ensuring that they receive accurate and timely information. Additionally, Ashbel's experience in the billing process and customer service management further enhances his capability to support clients throughout their insurance journey.
Key projects Ashbel has been involved in include streamlining the appointment scheduling process, which has significantly improved client satisfaction rates. His leadership skills have also been instrumental in training new team members, sharing best practices, and fostering a culture of excellence within the customer service department. With a commitment to continuous improvement and a passion for helping clients navigate their insurance options, Ashbel Peter is dedicated to delivering exceptional service at Good Will Consulting Ltd.
Customer Service Specialist at Good Will Consulting Ltd. in February 2017 to Present
Internal Agency Operations Officer at Navo Financial Inc in October 2018 to Present
Customer Service Specialist at EXPRESS BPO SERVICES PRIVATE LIMITED in March 2016 to February 2017
Customer Service Specialist at ACE Healthcare Solutions in August 2014 to November 2015
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Virtual University of Pakistan, Bachelor's degree, October 2026
Saint Mary's Academy, October 2026
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Customer Success
B2B Software
Team Spirit
Export Administration
Communication Training
Web Conferencing
Product Knowledge
Customer Interaction
Lead Management
Business-to-Business (B2B)
Service Work
Technical Support
Workload Prioritization
Online Support
Sales Operations
Personal Insurance
Sales Processes
Sales Management
Quote Preparation
Cold Calling
Commercial Insurance
Quote
Software as a Service (SaaS)
Billing Process
Claims Handling
Client Billing
Insurance Billing
Skill Development
Client Services
Task Management
Client Relations
Customer Service Representatives
Customer Service
Customer Experience
Typing
Microsoft Office
Communication
Multitasking
Interpersonal Skills
Teamwork
Skilled Multi-tasker
Customer Support
Organization Skills
Time Management
Problem Solving
Customer Service Management
Receptionist Duties
Bilingual Communications
Clear Communications
Customer Service Training
Consumer Services
Customer Onboarding
Professional Phone Skills
Virtual Assistance
Customer-focused Service
Phone Etiquette
Customer Service Operations
Customer Satisfaction
Administration
Leadership
Customer Loyalty
Training
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What is Ashbel Peter email address?
Email Ashbel Peter at [email protected]. This email is the most updated Ashbel Peter's email found in 2026.
How to contact Ashbel Peter?
To contact Ashbel Peter send an email to [email protected]. (updated on August 16, 2024)
What company does Ashbel Peter work for?
Ashbel Peter works for Good Will Consulting Ltd.
What is Ashbel Peter's role at Good Will Consulting Ltd.?
Ashbel Peter is Customer Service Specialist
What is Ashbel Peter's Phone Number?
Ashbel Peter's phone (**) *** *** 180
What industry does Ashbel Peter work in?
Ashbel Peter works in the Insurance industry.
Ashbel Peter Email Addresses
Ashbel Peter Phone Numbers
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