Ashantae Walker
Crisis Supervisor at United Way of Connecticut | Greater Hartford
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As the Crisis Supervisor at United Way of Connecticut, Ashantae Walker plays a pivotal role in ensuring that individuals in crisis receive the support they need through effective crisis intervention strategies. With a solid foundation in psychology and a commitment to helping diverse populations, Ashantae leverages her expertise in mental health counseling and behavioral health to guide her team in providing compassionate and effective responses to crisis situations.
In her current role, Ashantae is responsible for supervising a dedicated crisis call team, where she not only monitors the quality of their work but also engages in debriefing sessions to foster a supportive environment. By offering training and mentorship, she empowers her team members to enhance their skills in suicide prevention, de-escalation techniques, and customer service, ensuring that they are well-equipped to handle the complexities of each call, chat, or text they receive.
Key projects under her leadership include the development of comprehensive training modules that focus on verbal de-escalation and crisis communication, which have significantly improved the team's response times and overall effectiveness. Ashantae's compassionate approach and strong work ethic are instrumental in creating a culture of teamwork and resilience within her unit, ultimately leading to better outcomes for individuals seeking help. Her commitment to continuous improvement and professional development not only enriches her own skill set but also elevates the capabilities of her team, making a meaningful impact on the community served by United Way of Connecticut.
Crisis Supervisor at United Way of Connecticut in June 2023 to Present
2-1-1 Crisis Contact Center Specialist at United Way of Connecticut in September 2021 to June 2023
Psychiatric Technician, Adult Behavioral Unit at Eastern Connecticut Health Network (ECHN) in April 2021 to May 2022
Behavioral Health Technician, Neurobehavioral Unit at Hospital for Special Care in August 2020 to May 2021
Psychiatric Technician, Eating Disorder Unit at Eastern Connecticut Health Network (ECHN) in August 2019 to June 2020
Direct Support Professional at Pathlight Group in February 2018 to July 2019
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Sacred Heart University, Master of Arts - MA, July 2026
Western New England University, Bachelor of Arts - BA
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Compassion Fatigue
Leadership
Training
Interpersonal Skills
Suicide Prevention
Computer Literacy
Flexible Approach
Supervisory Skills
Compassionate
Customer Service
Data Entry
Communication
Problem Solving
Behavioral Health
Attention to Detail
Customer Contact
Conflict Resolution
Cognitive Flexibility
Teamwork
Mental Health Counseling
Time Management
Psychology
De-escalation
Verbal De-escalation
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Discover more about United Way of ConnecticutWhat is Ashantae Walker email address?
Email Ashantae Walker at [email protected]. This email is the most updated Ashantae Walker's email found in 2026.
How to contact Ashantae Walker?
To contact Ashantae Walker send an email to [email protected]. (updated on August 25, 2024)
What company does Ashantae Walker work for?
Ashantae Walker works for United Way of Connecticut
What is Ashantae Walker's role at United Way of Connecticut?
Ashantae Walker is Crisis Supervisor
What is Ashantae Walker's Phone Number?
Ashantae Walker's phone +44 ** **** *252
What industry does Ashantae Walker work in?
Ashantae Walker works in the Mental Health Care industry.
Ashantae Walker Email Addresses
Ashantae Walker Phone Numbers
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