Arpit Gupte
Customer Onboarding and Success Manager at KYP.ai | Berlin, Berlin, Germany
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Arpit Gupte currently serves as the Customer Onboarding and Success Manager at KYP.ai, where he leverages over 12 years of expertise in programme management, customer success, and operational excellence to drive impactful outcomes for clients. In his role, Arpit is instrumental in designing and executing seamless onboarding processes, ensuring clients quickly realize the value of KYP.ai’s advanced AI-powered solutions. His deep understanding of process mining, payment gateways, and e-commerce platforms enables him to tailor onboarding strategies that accelerate adoption and foster long-term engagement.
A key focus area for Arpit is optimizing customer journeys through data-driven insights and strategic account management. He spearheads initiatives that enhance customer satisfaction—leading to a 30% increase in satisfaction scores—and identifies revenue opportunities that contribute to a 25% rise in renewal rates. His proficiency in Lean Six Sigma Black Belt methodologies allows him to implement process improvements that reduce onboarding time by 20% and improve operational efficiency across client accounts.
Arpit’s expertise extends beyond onboarding; he actively collaborates with cross-functional teams to develop scalable solutions, utilizing skills in process mining, SEO, and technical programming languages like Java and C. His ability to analyze client data and streamline workflows ensures high retention rates, currently at 97%, and fosters strategic growth for KYP.ai’s enterprise clients. With a proven track record of driving multi-million-dollar savings and operational excellence, Arpit Gupte continues to be a vital asset in delivering exceptional customer success and strategic value creation in the SaaS and AI domains.
Customer Onboarding and Success Manager at KYP.ai in March 2022 to Present
AVP - Senior Global Client Relationship Expert at Citi in August 2020 to March 2022
Global Client Account Specialist at Citi in November 2016 to August 2020
CEE Sales Engineer at PayPal in July 2015 to July 2016
Marketing Manager at Gujarat Polysol Chemicals Private Limited - India in June 2013 to August 2014
Sales Manager at Gujarat Polysol Chemicals Private Limited - India in June 2011 to June 2013
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Kozminski University, Master of Science (MSc), November 2026
University of Bradford School of Management, Master of Science (MSc) - Dual Degree with Kozminski University, November 2026
Visvesvaraya Technological University, Bachelor of Engineering (BEng), November 2026
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Process Mining
Cross-Selling
Upselling
Change Management
Stakeholder Engagement
Strategic Customer Development
Customer Engagement
German
Digital Transformation
Strategic Consulting
Customer Success
Management
Web Development
Business Strategy
Online Marketing
Marketing
Payment Gateways
Blogging
C++
Sales
C
Programming
HTML
Java
Linux
MySQL
Microsoft Office
SQL
CSS
SEO
JavaScript
PHP
SPSS
E-commerce
Leadership
Microsoft Excel
Digital Marketing
Team Management
Marketing Strategy
Cascading Style Sheets (CSS)
Search Engine Optimization (SEO)
Project Management
Business Development
Account Management
Business-to-Business (B2B)
Program Management
Continuous Improvement
Continuous Process Improvement
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Discover more about KYP.aiWhat is Arpit Gupte email address?
Email Arpit Gupte at [email protected], [email protected] and [email protected]. This email is the most updated Arpit Gupte's email found in 2026.
How to contact Arpit Gupte?
To contact Arpit Gupte send an email to [email protected], [email protected] or [email protected]. (updated on February 24, 2025)
What company does Arpit Gupte work for?
Arpit Gupte works for KYP.ai
What is Arpit Gupte's role at KYP.ai?
Arpit Gupte is Customer Onboarding and Success Manager
What is Arpit Gupte's Phone Number?
Arpit Gupte's phone (**) *** *** 147
What industry does Arpit Gupte work in?
Arpit Gupte works in the Information Technology & Services industry.
Arpit Gupte Email Addresses
Arpit Gupte Phone Numbers
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