Appolonia Redmon Email & Phone Number

Appolonia Redmon

Client Services Technical Support Specialist at Availity | Folkston, Georgia, United States

Appolonia Redmon Socials
About Appolonia Redmon

Appolonia Redmon is a dedicated Client Services Technical Support Specialist at Availity, where she leverages her extensive background in customer service to enhance client experiences in the healthcare technology sector. With a Bachelor of Science in Psychology from Georgia Southern University, Appolonia brings a unique perspective to her role, allowing her to understand and address client needs effectively. In her current position, she manages a high volume of calls daily, ranging from login assistance to troubleshooting complex X12 transaction failures. Her ability to resolve over 90% of customer issues on the first contact underscores her exceptional problem-solving skills and commitment to client satisfaction.

At Availity, Appolonia is not only responsible for providing technical support but also plays a crucial role in documenting customer interactions through Salesforce. This meticulous attention to detail ensures that all client concerns are tracked and addressed, contributing to the overall improvement of service delivery. Her proficiency with tools like Zendesk, Microsoft Office, and Gsuite enhances her efficiency in managing client inquiries and streamlining processes.

In addition to her technical skills, Appolonia is adept at conducting research on the Availity portal, which enables her to provide accurate and timely solutions to clients. Her experience across various industries, including retail and education, has equipped her with the versatility needed to adapt to diverse client needs. As a skilled multi-tasker with a strong foundation in client relations, Appolonia Redmon continues to make a significant impact at Availity, ensuring that clients receive the highest level of support in navigating their healthcare technology challenges.

Appolonia Redmon Work
1 experience icon

Client Services Technical Support Specialist at Availity in January 2024 to Present

2 experience icon

Agent Lead at Ibotta, Inc. in October 2022 to January 2024

3 experience icon

Ecommerce Agent at Ibotta, Inc. in June 2022 to October 2022

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Appolonia Redmon Education

Georgia Southern University, Bachelor’s Degree, September 2026

Appolonia Redmon Skills

EDI ANSI X12

NICE Call Recording

Salesforce

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About Appolonia Redmon's Current Company
Frequently Asked Questions about Appolonia Redmon

What is Appolonia Redmon email address?

Email Appolonia Redmon at [email protected] and [email protected]. This email is the most updated Appolonia Redmon's email found in 2026.

What is Appolonia Redmon phone number?

Appolonia Redmon phone number is 9124964376.

How to contact Appolonia Redmon?

To contact Appolonia Redmon send an email to [email protected] or [email protected]. If you want to call Appolonia Redmon try calling on 9124964376. (updated on January 01, 2025)

What company does Appolonia Redmon work for?

Appolonia Redmon works for Availity

What is Appolonia Redmon's role at Availity?

Appolonia Redmon is Client Services Technical Support Specialist

What industry does Appolonia Redmon work in?

Appolonia Redmon works in the Hospital & Health Care industry.

Appolonia Redmon Email Addresses

Email Appolonia Redmon at [email protected] and [email protected]. This email is the most updated Appolonia Redmon's email found in 2026.

Appolonia Redmon Phone Numbers

Appolonia Redmon phone number is 9124964376.
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