Aparna Rajeevan
P&A Implementation Manager at GetYourGuide | Heidelberg, Baden-Württemberg, Germany
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Aparna Rajeevan currently serves as the P&A Implementation Manager at GetYourGuide, where she leverages her extensive expertise in project management, stakeholder engagement, and customer success to drive strategic initiatives that enhance the company's operational efficiency and customer experience. In her role, Aparna oversees the deployment of innovative product and partnership solutions, ensuring seamless integration across multiple channels and platforms. Her deep understanding of customer journeys and lifecycle management enables her to identify opportunities for automation and process optimization, which directly contribute to improved scalability and cost savings.
One of Aparna’s key projects involved launching an omni-channel CRM system that resulted in a 40% reduction in operational costs while maintaining zero downtime—a testament to her meticulous planning and execution skills. She collaborates closely with cross-functional teams, including product development, marketing, and vendor management, to align project objectives with organizational goals. Her expertise in negotiating vendor contracts and managing RFIs/RFPs ensures that GetYourGuide remains agile and competitive within the dynamic travel and experiences industry.
Aparna’s strategic approach to stakeholder relationship building has been instrumental in fostering long-term partnerships that support business growth and customer retention. Her proficiency in data-driven decision-making and leveraging AI-driven insights helps optimize customer success strategies and enhances the overall user experience. With over 12 years of experience in business development, customer lifecycle management, and project execution, Aparna continues to drive operational excellence and innovation at GetYourGuide, positioning the company for sustainable growth in a competitive landscape.
P&A Implementation Manager at GetYourGuide in August 2022 to Present
Platforms and Applications Senior Specialist (OX) at GetYourGuide in February 2021 to September 2022
Platforms & Applications Specialist at GetYourGuide in August 2019 to February 2021
Senior Project Coordinator at Foradian Technologies in April 2018 to March 2019
Senior Implementation Engineer at Foradian Technologies in June 2016 to March 2018
Implementation Engineer at Foradian Technologies in October 2014 to May 2016
Relocation at Foradian Technologies in November 2013 to September 2014
Software Engineer at Foradian Technologies in October 2011 to October 2013
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KMCT College of Engineering, Calicut, Bachelor of Technology, July 2026
Kendriya Vidyalaya, +2, July 1995 to July 2026
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Business Relationship Management
Cloud Computing
Technology Services
Client Services
Amazon Web Services (AWS)
Program Management
IT Service Delivery
IT Services
Account Expansion
Key Accounts
Building Trust
Negotiation
Operations Management
Business Process Improvement
Procurement
Long-term Customer Relationships
Customer Satisfaction Research
Customer Journeys
Key Performance Indicators
Customer Service
Software Sales
Customer Experience
Project Management
Software Implementation
Customer Onboarding
Customer Satisfaction
English
Renewals
Upselling
B2B Software
Customer Retention
Operations
Order Management
Business Process Outsourcing (BPO)
Team Leadership
Customer Negotiations
Software as a Service (SaaS)
Presentations
Business Development
Gantt
Jira
Zendesk
Freshworks CRM
Relationship Building
Customer Engagement
Analytical Skills
Customer Success
Customer Relationship Management (CRM)
Business-to-Business (B2B)
B2C e-commerce
Service-Level Agreements (SLA)
Organization Skills
Change Management
Asana
Trello
Cross-team Collaboration
Artificial Intelligence (AI)
Operational Risk Management
Quality Assurance
Cost Management
Project Scope Development
Communication
Data Analysis
Business Analysis
Project Planning
Attention to Detail
Problem Solving
Vendor Management
Incident Management
Stakeholder Management
Strategic Planning
Process Improvement
Project Implementation
Ruby on Rails
Linux Server
JavaScript
Web Development
HTML 5
Web Applications
Linux System Administration
Ubuntu
CSS
User Interface Design
Linux
Cascading Style Sheets (CSS)
HTML5
REST APIs
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Discover more about GetYourGuideWhat is Aparna Rajeevan email address?
Email Aparna Rajeevan at [email protected] and [email protected]. This email is the most updated Aparna Rajeevan's email found in 2026.
How to contact Aparna Rajeevan?
To contact Aparna Rajeevan send an email to [email protected] or [email protected]. (updated on February 24, 2025)
What company does Aparna Rajeevan work for?
Aparna Rajeevan works for GetYourGuide
What is Aparna Rajeevan's role at GetYourGuide?
Aparna Rajeevan is P&A Implementation Manager
What is Aparna Rajeevan's Phone Number?
Aparna Rajeevan's phone (**) *** *** 146
What industry does Aparna Rajeevan work in?
Aparna Rajeevan works in the Computer Software industry.
Aparna Rajeevan Email Addresses
Aparna Rajeevan Phone Numbers
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