Antonia Conner
Customer Service Team Lead at startek communications, llc | Houston, Texas, United States
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Antonia Conner serves as the Customer Service Team Lead at Startek Communications, LLC, where her expertise in management and customer service shines through in her daily operations. With a strong foundation in nursing and extensive experience in the food industry, Antonia brings a unique perspective to her role, emphasizing empathy and effective communication in every interaction. Her responsibilities encompass training and mentoring team members, ensuring they are equipped with the skills necessary to excel in a fast-paced call center environment.
Antonia is adept at multitasking, which allows her to manage various projects simultaneously while maintaining a high standard of customer satisfaction. She plays a pivotal role in setting team goals in collaboration with the call center manager, effectively relaying these targets to her team to foster a culture of accountability and achievement. Her leadership style is characterized by open communication and constructive feedback, which not only enhances team performance but also contributes to a positive work atmosphere.
Key projects under her leadership include the implementation of a new Customer Relationship Management (CRM) system designed to streamline operations and improve data entry accuracy. This initiative has significantly boosted team efficiency and has led to improved customer interactions. Antonia's commitment to excellence in customer service management is evident in her proactive approach to performance assessments, where she identifies areas for improvement and celebrates team successes. With her strong operational background and a passion for fostering customer relationships, Antonia Conner is a vital asset to Startek Communications, driving both team performance and customer satisfaction to new heights.
Customer Service Team Lead at startek communications, llc in April 2018 to Present
Customer Service Representative at Walmart Global Tech in September 2017 to October 2020
Residential service Specialist at Pinecrest Development Center in August 2016 to August 2017
Shift Supervisor at Jack in the Box in July 2012 to August 2016
Customer Service Manager at startek communications, llc in May 2008 to May 2012
Front Desk Associate at Holiday Inn Express in June 2003 to May 2008
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Tioga high school, High School Diploma, September 2026
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Phone Manner
Multitasking
Leadership
Customer Satisfaction
Customer Relationship Management (CRM)
Sales
Customer Service Management
Phone Etiquette
Customer Experience
Team Management
Data Entry
Written Communication
Microsoft Office
Team Leadership
Time Management
Communication
Management
Customer Service
Cashiering
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Discover more about startek communications, llcWhat is Antonia Conner email address?
Email Antonia Conner at [email protected] and [email protected]. This email is the most updated Antonia Conner's email found in 2026.
What is Antonia Conner phone number?
Antonia Conner phone number is 9565983166, 2103206955 and 2817028066.
How to contact Antonia Conner?
To contact Antonia Conner send an email to [email protected] or [email protected]. If you want to call Antonia Conner try calling on 9565983166, 2103206955 and 2817028066. (updated on January 23, 2025)
What company does Antonia Conner work for?
Antonia Conner works for startek communications, llc
What is Antonia Conner's role at startek communications, llc?
Antonia Conner is Customer Service Team Lead
What industry does Antonia Conner work in?
Antonia Conner works in the Outsourcing/Offshoring industry.
Antonia Conner Email Addresses
Antonia Conner Phone Numbers
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