Anthony Murdock
Vice President, Customer Operations at Delta Utilities | United States
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Vice President, Customer Operations at Delta Utilities in November 2024 to Present
Director, Controls, Compliance & Risk Assurance at National Grid in November 2021 to November 2024
Director, Customer Billing & Revenue Assurance at WGL in January 2015 to November 2021
Manager, Customer Billing & Revenue Management at WGL in January 2013 to January 2015
Program Manager, Program Management Office at WGL in January 2011 to January 2013
Global Billing Manager - Utilities Practice at Accenture in January 2007 to January 2011
Manager, Consumer Services Contact Center at Washington Gas in January 2006 to January 2007
Site Director - Contact Center Operations at Metro One Telecommunications in January 2004 to January 2006
Contact Center Operations Manager at Metro One Telecommunications in January 2001 to January 2004
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University of Maryland University College, Master of Business Administration - (M.B.A.)
Strayer University, Bachelor of Science - BS
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Cross-functional Team Leadership
Performance Metrics
Collective Bargaining
Dispute Resolution
Risk Reviews
Compliance Management
Business Development
Strategic Communications
Service Delivery
Financial Reporting
Contact Centers
Auditing
Business Process Outsourcing (BPO)
Project Delivery
Debt Collection
Contact Center Management
Business Process Improvement
Program Management
Accounts Receivable Management
Strategic Planning
Financial Analysis
Project Management
Contract Management
Change Management
Natural Gas
Risk Management
Business Analysis
Energy
Business Strategy
Account Management
Customer Relationship Management (CRM)
Vendor Management
Operations Management
Customer Experience
Project Management Office (PMO)
Internal Controls
Leadership
Training
Contract Negotiation
Business Relationship Management
Collections Management
Payment Processing
Process Enhancement
Onsite-Offshore Delivery Model
Call Center Administration
Billing Process
Utility Industry
Service Levels
Optimizing Operational Policies and Procedures
Customer Experience Management
Expert Witness
Predictive Analytics
Virtual Teams
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What is Anthony Murdock email address?
Email Anthony Murdock at [email protected]. This email is the most updated Anthony Murdock's email found in 2026.
How to contact Anthony Murdock?
To contact Anthony Murdock send an email to [email protected].
What company does Anthony Murdock work for?
Anthony Murdock works for Delta Utilities
What is Anthony Murdock's role at Delta Utilities?
Anthony Murdock is Vice President, Customer Operations
What is Anthony Murdock's Phone Number?
Anthony Murdock's phone (***) ***-*183
What industry does Anthony Murdock work in?
Anthony Murdock works in the Utilities industry.
Anthony Murdock Email Addresses
Anthony Murdock Phone Numbers
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