Anthony Carreon
Sr. Quality Analyst Performance Monitoring at Cardinal Health | Metro Manila
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Anthony Carreon serves as a Senior Quality Analyst in Performance Monitoring at Cardinal Health, where he plays a pivotal role in ensuring that customer service agents deliver exceptional service aligned with the organization’s strategic objectives. With a robust background in customer escalation management and claims and benefits specialization, Anthony leverages his expertise to optimize operational efficiency and enhance customer satisfaction. His commitment to quality assurance is evident in his focus on behavior modification techniques, which not only improve service delivery but also significantly boost close rates.
In his current role, Anthony is involved in key projects aimed at refining performance metrics and developing training programs that empower agents to exceed customer expectations. By analyzing performance data and customer feedback, he identifies areas for improvement and implements targeted strategies that foster a culture of continuous learning and development within the team. His proficiency in Microsoft Office tools and communication platforms like Microsoft Outlook further enhances his ability to collaborate effectively across departments and drive initiatives that support Cardinal Health’s mission.
Anthony’s passion for delivering top-notch service is matched by his dedication to professional growth. He actively seeks opportunities to expand his knowledge and skills, ensuring that he remains at the forefront of industry trends and best practices. As he continues to build his career at Cardinal Health, Anthony is committed to not only achieving personal success but also contributing to the overall excellence of the organization’s customer service operations.
Sr. Quality Analyst Performance Monitoring at Cardinal Health in July 2018 to Present
Escalation Officer at Conduent in June 2015 to June 2018
Travel Expert at Teleperformance in April 2014 to April 2015
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Universidad de Manila, Bachelor's degree, August 2026
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Customer Escalation Management
Customer Satisfaction
Claims and Benefits Specialist
Travel Expert (Amadeus and Sabre)
Microsoft Office Tools
Microsoft Outlook
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Discover more about Cardinal HealthWhat is Anthony Carreon email address?
Email Anthony Carreon at [email protected]. This email is the most updated Anthony Carreon's email found in 2026.
How to contact Anthony Carreon?
To contact Anthony Carreon send an email to [email protected]. (updated on October 24, 2024)
What company does Anthony Carreon work for?
Anthony Carreon works for Cardinal Health
What is Anthony Carreon's role at Cardinal Health?
Anthony Carreon is Sr. Quality Analyst Performance Monitoring
What is Anthony Carreon's Phone Number?
Anthony Carreon's phone (**) *** *** 379
What industry does Anthony Carreon work in?
Anthony Carreon works in the Hospital & Health Care industry.
Anthony Carreon Email Addresses
Anthony Carreon Phone Numbers
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