Anthea Ang

Anthea Ang currently serves as a Guest Service Officer at Mandai Wildlife Group, where she plays a vital role in delivering memorable and enriching experiences for visitors at Bird Paradise. In this position, Anthea is responsible for ensuring that guests have safe, engaging, and educational interactions with wildlife, fostering a deeper appreciation for conservation efforts. Her role involves leveraging her strong communication and customer service skills to create a welcoming environment, while also managing stakeholder relationships with visitors, team members, and external partners. Through her work, she contributes to the organization’s mission of bringing people closer to nature and promoting wildlife conservation awareness.

Anthea’s experience at Mandai Wildlife Group has provided her with valuable insights into the importance of internal communications and employee engagement within a dynamic, conservation-focused environment. Her exposure to stakeholder management and teamwork has strengthened her ability to coordinate seamlessly across departments, ensuring that guest experiences align with the organization’s values and standards. These skills complement her academic background in marketing, fueling her passion for employer branding and learning and development initiatives. She recognizes that engaging employees and fostering a positive organizational culture are crucial for driving change and innovation in the hospitality and wildlife tourism sectors.

Looking ahead, Anthea aspires to further develop her expertise in human resources, particularly in employee engagement strategies and HR business partnering. Her current role has laid a strong foundation in understanding the importance of people-centric approaches, which she aims to integrate into her future HR career. With her enthusiasm for developing meaningful connections—whether with guests or colleagues—Anthea is well-positioned to make impactful contributions to organizations that prioritize people, purpose, and sustainable growth.