Anoop Narayanan
Chief Manager at ICICI Bank | Bengaluru, Karnataka, India
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Anoop Kumar Narayanan is a seasoned professional with over twelve years of extensive experience in Business Analysis and Retail Banking, currently serving as Chief Manager at ICICI Bank, one of India's leading systemically important banks. In his role, Anoop leverages his deep understanding of the Software Development Life Cycle (SDLC) and Agile frameworks to drive innovative solutions that enhance operational efficiency and customer satisfaction. His expertise encompasses a wide array of banking functions, including Finacle Core Banking, CRM, Payments, and Wealth Management, positioning him as a pivotal player in the bank's strategic initiatives.
Anoop is adept at eliciting and translating business requirements into actionable user stories, Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS). His analytical skills shine through in conducting gap, scope, and impact analyses on business processes, utilizing various techniques to identify opportunities for improvement and streamline operations. Anoop's proficiency in business process improvement is complemented by his knowledge of Basel II regulations, SWIFT payments, and Anti-Money Laundering (AML) compliance, ensuring that the bank adheres to industry standards while delivering exceptional service.
Key projects under Anoop's leadership have focused on enhancing customer engagement through innovative digital banking solutions and optimizing payment processing systems to reduce turnaround times. His strategic planning capabilities and strong negotiation skills have been instrumental in fostering cross-functional collaboration, driving projects that not only meet but exceed stakeholder expectations. With a commitment to excellence and a passion for the banking sector, Anoop Kumar Narayanan continues to make significant contributions to ICICI Bank's growth and success in the competitive BFSI landscape.
Chief Manager at ICICI Bank in October 2018 to Present
Branch Manager at ICICI Bank in May 2015 to September 2018
Deputy Manager at ICICI Bank in May 2012 to April 2015
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Manipal Academy of Higher Education, Master of Business Administration (MBA)
Anna University Chennai, Bachelor of Engineering (BE), October 2026
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Project Planning
Process Modeling
Change Management
Project Management
Banking
Business Process Improvement
Retrospectives
Requirements Gathering
Sprint Planning
FRD
User Stories
Gap Analysis
Written Communication
Requirements Elicitation and Gathering
Use Case
BRD
FRD | FSD | SRS
UML & Data flow modeling
Wireframes and Mockups
Technical Writing
Requirement prioritisation
Scope Management
Change strategy
Stakeholder Management
Client negotiations
SQL
Finacle
Core Banking
Basel II
Trade Finance
SWIFT payments
AML
KYC
Remittances
Microsoft Word
Finance
Microsoft Excel
Risk Management
Foreign Exchange
Credit Risk
Strategic Planning
Requirements Analysis
Commercial Banking
Operational Risk
Mobile Banking
Branch Banking
Credit Analysis
Team Building
Negotiation
MIS
Marketing Strategy
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Discover more about ICICI BankWhat is Anoop Kumar Narayanan email address?
Email Anoop Kumar Narayanan at [email protected] and [email protected]. This email is the most updated Anoop Kumar Narayanan's email found in 2026.
How to contact Anoop Kumar Narayanan?
To contact Anoop Kumar Narayanan send an email to [email protected] or [email protected]. (updated on November 10, 2024)
What company does Anoop Narayanan work for?
Anoop Narayanan works for ICICI Bank
What is Anoop Narayanan's role at ICICI Bank?
Anoop Narayanan is Chief Manager
What is Anoop Narayanan's Phone Number?
Anoop Narayanan's phone (**) *** *** 405
What industry does Anoop Narayanan work in?
Anoop Narayanan works in the Banking industry.
Anoop Narayanan Email Addresses
Anoop Narayanan Phone Numbers
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