Annette Navarez

Q: What is Annette Navarez email address?

Email Annette Navarez at annette.navarez@capitalone.lk. This email is the most updated Annette Navarez's email found in 2026.

Q: How to contact Annette Navarez?

To contact Annette Navarez send an email to annette.navarez@capitalone.lk. (updated on September 06, 2024)

Fraud Specialist at Capital One | Riverview, Florida, United States

About Annette Navarez

Annette Navarez is a seasoned Financial Operations Specialist with over 15 years of diverse experience in the financial services sector, currently excelling as a Fraud Specialist at Capital One in Tampa, FL. In her role, Annette is pivotal in safeguarding the financial well-being of cardholders by addressing and resolving fraud-related issues with precision and empathy. She expertly manages the cancellation and reissuance of credit cards, ensuring that customers are swiftly protected from potential losses. Her responsibilities also encompass identity verification and resolving account discrepancies, demonstrating her commitment to maintaining the integrity of customer accounts.

Annette’s tenure at Capital One has been marked by remarkable achievements, including a flawless 100% quality rating throughout 2021 and a commendable 90% satisfaction rating on call surveys. These accomplishments reflect her dedication to customer satisfaction and her ability to navigate complex fraud investigations effectively. Her extensive background in account management, coupled with her expertise in credit card fraud and customer support, positions her as a trusted resource within the organization.

In addition to her technical skills, Annette brings a unique advantage to her role with her proficiency in Spanish translation, allowing her to assist a broader range of customers and enhance their experience. Her multifaceted skill set, which includes knowledge in loans, mortgage lending, and retail banking, further enriches her contributions to Capital One. As a proactive advocate for customer security and satisfaction, Annette Navarez continues to make a significant impact in the financial operations landscape, driving initiatives that protect customers and foster trust in the Capital One brand.

Annette Navarez Work