Annette Navarez
Fraud Specialist at Capital One | Riverview, Florida, United States
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Annette Navarez is a seasoned Financial Operations Specialist with over 15 years of diverse experience in the financial services sector, currently excelling as a Fraud Specialist at Capital One in Tampa, FL. In her role, Annette is pivotal in safeguarding the financial well-being of cardholders by addressing and resolving fraud-related issues with precision and empathy. She expertly manages the cancellation and reissuance of credit cards, ensuring that customers are swiftly protected from potential losses. Her responsibilities also encompass identity verification and resolving account discrepancies, demonstrating her commitment to maintaining the integrity of customer accounts.
Annette’s tenure at Capital One has been marked by remarkable achievements, including a flawless 100% quality rating throughout 2021 and a commendable 90% satisfaction rating on call surveys. These accomplishments reflect her dedication to customer satisfaction and her ability to navigate complex fraud investigations effectively. Her extensive background in account management, coupled with her expertise in credit card fraud and customer support, positions her as a trusted resource within the organization.
In addition to her technical skills, Annette brings a unique advantage to her role with her proficiency in Spanish translation, allowing her to assist a broader range of customers and enhance their experience. Her multifaceted skill set, which includes knowledge in loans, mortgage lending, and retail banking, further enriches her contributions to Capital One. As a proactive advocate for customer security and satisfaction, Annette Navarez continues to make a significant impact in the financial operations landscape, driving initiatives that protect customers and foster trust in the Capital One brand.
Fraud Specialist at Capital One in October 2019 to Present
Receptionist/Escrow Processor at First American Title in May 2017 to October 2019
Special Loans at HSBC in June 2012 to January 2017
Relationship Specialist at Grow Financial Federal Credit Union in November 2008 to June 2012
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River Forest High School - Hobart, IN, September 1995 to September 1999
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Banking
Fraud Investigations
Fraud Prevention
Loans
Call Centers
Customer Satisfaction
Credit
Finance
Account Management
Mortgage Lending
Retail Banking
Teamwork
Customer Service
Credit Card Fraud
English to Spanish
Spanish Translation
Credit Risk
Prevention
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Discover more about Capital OneWhat is Annette Navarez email address?
Email Annette Navarez at [email protected]. This email is the most updated Annette Navarez's email found in 2026.
How to contact Annette Navarez?
To contact Annette Navarez send an email to [email protected]. (updated on September 06, 2024)
What company does Annette Navarez work for?
Annette Navarez works for Capital One
What is Annette Navarez's role at Capital One?
Annette Navarez is Fraud Specialist
What is Annette Navarez's Phone Number?
Annette Navarez's phone (305) ***-*289
What industry does Annette Navarez work in?
Annette Navarez works in the Banking industry.
Annette Navarez Email Addresses
Annette Navarez Phone Numbers
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