Anna Michalko
System Support Analyst at DHL IT Services | Prague Metropolitan Area
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Anna Michalko serves as a System Support Analyst at DHL IT Services, where she plays a pivotal role in enhancing the organization's security posture through effective patch management and compliance initiatives. With a robust background in Security Management and Identity and Access Management, Anna is adept at identifying potential vulnerabilities and ensuring that systems are fortified against threats. Her current responsibilities include creating comprehensive patching records and meticulously gathering all necessary information to support the patching process.
In her role, Anna coordinates both regular auto-patching and manual campaigns, ensuring that all systems are up-to-date with the latest security patches. She actively liaises with technical teams to address recurring issues related to patching tools, demonstrating her strong problem-solving skills and commitment to customer satisfaction. Her participation in continuous improvement projects not only enhances the efficiency of patching processes but also contributes to the overall control and compliance framework within the organization.
Anna's technical expertise is complemented by her proficiency in Bash scripting and foundational knowledge of LNX and AIX systems, which she leverages to streamline operations and improve system performance. Her self-motivation and adaptability enable her to thrive in a fast-paced environment, where she consistently seeks innovative solutions to complex challenges. Through her dedication to auditing and technical support, Anna Michalko exemplifies a proactive approach to IT security, making her an invaluable asset to DHL IT Services.
System Support Analyst at DHL IT Services in April 2020 to Present
Focal Point - IAM SCS France at IBM in April 2019 to April 2020
Service Delivery Specialist-2nd level application support at IBM DC in June 2015 to March 2019
IT Security Specialist-2nd level applicaton support at IBM DC in February 2012 to June 2015
IT Specialist-Focal Point and Compliance Lead at IBM DC in July 2011 to February 2012
IT Specialist at IBM DC in July 2009 to February 2011
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University of Pécs, Master's degree, July 2026
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Self-motivation
Adaptability
Bash scripting usage
LNX basic
AIX Basic
Problem Solving
Escalation
Customer Satisfaction
Technical Support
Auditing
Performing
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Discover more about DHL IT ServicesWhat is Anna Michalko email address?
Email Anna Michalko at [email protected] and [email protected]. This email is the most updated Anna Michalko's email found in 2026.
What is Anna Michalko phone number?
Anna Michalko phone number is +420730928154.
How to contact Anna Michalko?
To contact Anna Michalko send an email to [email protected] or [email protected]. If you want to call Anna Michalko try calling on +420730928154. (updated on January 29, 2025)
What company does Anna Michalko work for?
Anna Michalko works for DHL IT Services
What is Anna Michalko's role at DHL IT Services?
Anna Michalko is System Support Analyst
What industry does Anna Michalko work in?
Anna Michalko works in the Information Services industry.
Anna Michalko Email Addresses
Anna Michalko Phone Numbers
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