Anissa Hamdan
Customer Contact Analyst at AIA Malaysia | WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Anissa Hamdan is a dedicated Customer Contact Analyst at AIA Malaysia, where she leverages over two years of diverse experience in customer service, support, and digital marketing to enhance customer engagement and operational efficiency. In her current role, Anissa plays a pivotal part in ensuring seamless customer correspondence operations by providing essential administrative support through internal systems. Her expertise in CRM and data analysis allows her to compile regular and ad-hoc reports, identifying actionable insights that address gaps in processes and drive continuous improvement.
Anissa's proficiency in Microsoft Office Suite, Adobe Creative Suite, and SQL empowers her to create visually compelling reports and presentations that effectively communicate findings to stakeholders. Her analytical skills are complemented by her strong problem-solving abilities, enabling her to tackle customer inquiries with precision and care. Additionally, her background in digital marketing equips her with a unique perspective on customer behavior, allowing her to contribute to marketing strategies that resonate with AIA Malaysia's clientele.
Key projects that Anissa has been involved in include streamlining internal communication processes and enhancing customer service protocols. By implementing innovative solutions, she has significantly improved response times and customer satisfaction metrics. Anissa's commitment to excellence and her ability to adapt to the fast-paced insurance industry make her an invaluable asset to AIA Malaysia, where she continues to drive positive change and foster meaningful customer relationships.
Customer Contact Analyst at AIA Malaysia in January 2024 to Present
Customer Service Professional at Telekom Malaysia in February 2022 to December 2023
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Islamic Science University of Malaysia, Bachelor's degree, August 2026
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Data Analysis
Customer Relationship Management (CRM)
Data Entry
Telecommunications
Configuration Management
Customer Service Representatives
Problem Solving
Analytics
Customer Service
Typing
Adobe Photoshop
Adobe Premiere Pro
Communication
Editing
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Wondershare Filmora
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Discover more about AIA MalaysiaWhat is Anissa Hamdan email address?
Email Anissa Hamdan at [email protected]. This email is the most updated Anissa Hamdan's email found in 2026.
How to contact Anissa Hamdan?
To contact Anissa Hamdan send an email to [email protected]. (updated on October 21, 2024)
What company does Anissa Hamdan work for?
Anissa Hamdan works for AIA Malaysia
What is Anissa Hamdan's role at AIA Malaysia?
Anissa Hamdan is Customer Contact Analyst
What is Anissa Hamdan's Phone Number?
Anissa Hamdan's phone (**) *** *** 216
What industry does Anissa Hamdan work in?
Anissa Hamdan works in the Insurance industry.
Anissa Hamdan Email Addresses
Anissa Hamdan Phone Numbers
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