Andrew Oneilsmith
Help Desk Administrator at NFPA | Greater Boston
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Andrew O'Neil-Smith is a seasoned Technology Professional currently serving as a Help Desk Administrator at the National Fire Protection Association (NFPA). With a robust background in both the electronics and events industries, Andrew brings a unique blend of technical expertise and practical experience to his role. His proficiency in Technical Support, particularly in a hybrid work environment, allows him to effectively assist end users through the Jira ticketing system and Microsoft Teams, ensuring seamless communication and prompt resolution of issues.
At NFPA, Andrew plays a pivotal role in managing and supporting a suite of applications crucial to the organization's code development process. His responsibilities include the installation, licensing, and management of essential software such as Forticlient VPN, Adobe Creative Cloud, and the Microsoft 365 suite. This not only enhances operational efficiency but also ensures that team members have access to the tools they need to excel in their roles.
In addition to his technical support duties, Andrew is dedicated to promoting information security within the organization. He designs and implements a monthly security education curriculum, equipping staff with the knowledge to navigate potential cyber threats effectively. His strong engineering background, underscored by a Bachelor of Science in Music Engineering and a Minor in Computer Engineering, complements his skills in Digital Electronics and Embedded Software, making him a valuable asset to the NFPA team.
With expertise in sound production and digital audio, Andrew also leverages his knowledge from the music industry to enhance audio and video production for live events, further showcasing his versatility. His commitment to excellence and continuous improvement in technology support positions him as a key contributor to NFPA's mission of advancing fire safety standards.
Help Desk Administrator at NFPA in May 2021 to Present
Director Of Event Technology at Encore in April 2019 to May 2021
Technical Lead at Encore in May 2017 to April 2019
Digital Engineer at Peavey Electronics in July 2014 to May 2017
Weeks Recording Studio Staff at University of Miami in August 2010 to May 2014
Digital Audio Applications Engineering Internship at Analog Devices in June 2013 to August 2013
Internship at Telefunken Elektroakustik in May 2012 to August 2012
Sales Representative at Mockingbird Music in January 2008 to August 2010
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University of Miami - Frost School of Music, Bachelor of Science (BS), August 2026
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Email Security
Email Threat Defense
Email Authentication
Cybersecurity
ransomware
IT Operations
Office 365 Administration
Help Desk Support
Information Security
Computer Networking
Customer Service
Audio Visual Support
Technical Support
Microsoft Intune
Entertainment Technology
Leadership
People Management
Technical Staff Management
Electronic Engineering
Digital Electronics
Consumer Electronics
Microphones
Recording Studio
Maintenance and Repair
NetSuite
Technical Production
Digital Signal Processing
Digital Signal Processors
Printed Circuit Board
Embedded Software
Stage Lighting
Programming
Audio Engineering
Studio Recording
Audio Post Production
Audio Recording
Recording
Live Sound
Live Recording
Music Education
Music Industry
Music
Event Production
Audio-Visual Production
Video Editing
Music Theory
Music Production
Soldering
Sales
Licensing
Inventory Management
Business Management
Customer Relationship Management (CRM)
Sound
Finance
C
C++
Assembly Language
Matlab
iOS
Objective-C
XCode
Pro Tools
Logic Pro
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Management
Teamwork
Digital Audio
Object-Oriented Programming (OOP)
Digital Audio Workstations
Acoustics
Digital Photography
Bass Guitar
Guitar Repair
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Discover more about NFPAWhat is Andrew O'neil-smith email address?
Email Andrew O'neil-smith at [email protected], [email protected] and [email protected]. This email is the most updated Andrew O'neil-smith's email found in 2026.
What is Andrew O'neil-smith phone number?
Andrew O'neil-smith phone number is 774-266-4371.
How to contact Andrew O'neil-smith?
To contact Andrew O'neil-smith send an email to [email protected], [email protected] or [email protected]. If you want to call Andrew O'neil-smith try calling on 774-266-4371. (updated on September 01, 2024)
What company does Andrew Oneilsmith work for?
Andrew Oneilsmith works for NFPA
What is Andrew Oneilsmith's role at NFPA?
Andrew Oneilsmith is Help Desk Administrator
What industry does Andrew Oneilsmith work in?
Andrew Oneilsmith works in the Information Technology & Services industry.
Andrew Oneilsmith Email Addresses
Andrew Oneilsmith Phone Numbers
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