Andrew Hels
Supervisor Tech Support at OptumCare | Minneapolis, Minnesota, United States
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Andrew Hels is a dedicated and outcome-driven professional currently serving as an Associate Mac Technical Support Specialist at Optum, where he leverages over a decade of experience in both B2B and B2C environments. Based in the vibrant Golden Valley, MN area, Andrew excels at translating complex client challenges into clear, actionable solutions that enhance user experience and operational efficiency. His promotion in March 2023 from Senior to Associate Mac Technical Support Specialist reflects his commitment to excellence and his deep understanding of technical support dynamics, particularly within the healthcare technology sector.
At Optum, Andrew is involved in key projects that focus on optimizing cloud computing solutions and improving product management processes. His expertise in account management and business development allows him to effectively collaborate with cross-functional teams to deliver tailored support for a diverse client base. Andrew's proficiency in web design and mobile technologies, including smartphones and tablets, positions him as a valuable resource for clients navigating the intricacies of modern digital solutions.
His ability to conduct thorough market research ensures that he stays ahead of industry trends, enabling him to provide insights that drive innovation and enhance service delivery. With a passion for problem-solving and a keen eye for design, Andrew Hels continues to make significant contributions to Optum, fostering an environment where technology meets exceptional customer service.
Supervisor Tech Support at OptumCare in March 2025 to Present
Assoc. Mac Techincal Support Specialist/Windows Application Support Resolver Tech at Optum in March 2023 to March 2025
Sr. Mac Technical Support Analyst at Optum in May 2022 to March 2023
Founder, Owner, President at DontDitchItFixIt, LLC in July 2010 to September 2021
Laboratory Technician at TLC Precision Wafer Technology in January 2008 to January 2010
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New Business Development
Sales Management
Marketing Strategy
Cloud Computing
Product Management
Business Strategy
Start-ups
Product Development
Account Management
Product Marketing
Business Development
Web Development
Web Design
Shipping
Marketing
Computer Repair
Smartphones
Computer Hardware
Computer Maintenance
Tablets
iPad
iPhone
iPhone Support
Business-to-Business (B2B)
Strategy
Sales
Social Media Marketing
Consulting
Analytical Skills
Mobile Technology
Design
Market Research
Management
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What is Andrew Hels email address?
Email Andrew Hels at [email protected] and [email protected]. This email is the most updated Andrew Hels's email found in 2026.
What is Andrew Hels phone number?
Andrew Hels phone number is 7633504778.
How to contact Andrew Hels?
To contact Andrew Hels send an email to [email protected] or [email protected]. If you want to call Andrew Hels try calling on 7633504778. (updated on September 05, 2024)
What company does Andrew Hels work for?
Andrew Hels works for OptumCare
What is Andrew Hels's role at OptumCare?
Andrew Hels is Supervisor Tech Support
What industry does Andrew Hels work in?
Andrew Hels works in the Information Technology & Services industry.
Andrew Hels Email Addresses
Andrew Hels Phone Numbers
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