Andrew Cace
Enterprise Customer Success Engineer at Rackspace | San Antonio, Texas, United States
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Andrew Cace serves as an Enterprise Customer Success Engineer at Rackspace, where he leverages his extensive Windows engineering and architectural expertise to deliver high-level technical support and strategic growth planning for enterprise clients. With a robust background in building, supporting, and securing complex IT environments, Andrew excels in troubleshooting intricate issues related to Windows, SQL, and networking, ensuring that client systems operate seamlessly and efficiently.
In his current role, Andrew is instrumental in owning complex customer issues from inception to resolution, demonstrating his exceptional problem-solving and analytical skills. His responsibilities encompass planning and executing upgrades, monitoring system performance, testing new features, and servicing a large account base, all while maintaining a keen focus on customer satisfaction and operational excellence. His proficiency in tools such as PowerShell and LDAP, combined with his certifications in Azure, AWS, and GCP, positions him as a valuable asset in the cloud computing landscape.
Andrew's commitment to enhancing customer environments is evident in his proactive approach to identifying growth opportunities and implementing solutions that drive efficiency and security. His expertise in data center management, DNS, and Active Directory further solidifies his role as a trusted advisor to clients navigating the complexities of modern IT infrastructure. As he continues to contribute to Rackspace's mission of delivering exceptional customer experiences, Andrew remains dedicated to fostering long-term partnerships and ensuring that clients achieve their strategic objectives in an ever-evolving technological landscape.
Enterprise Customer Success Engineer at Rackspace in February 2016 to Present
Active Directory Engineer at Rackspace in January 2006 to February 2016
System Engineer at Clear Channel in January 1999 to January 2006
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University of the Incarnate Word, September 1995 to September 1999
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Predictive Analytics
Descriptive Analytics
Visual Analytics
MS SQL
JMP
Cloud Services
Cloud Infrastructure
Infrastructure as a Service (IaaS)
Problem Solving
Analytical Skills
Information Technology
Communication
LDAP
Powershell
Computer Vision
Teamwork
Windows Server
Troubleshooting
System Administration
Virtualization
Cloud Computing
Data Center
DNS
Disaster Recovery
Cluster
Security
High Availability
Domain Name System (DNS)
Active Directory
Windows
VMware
Servers
Management
Presentations
Office 365
Microsoft PowerPoint
Business Strategy
Artificial Intelligence (AI)
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Discover more about RackspaceWhat is Andrew Cace email address?
Email Andrew Cace at [email protected] and [email protected]. This email is the most updated Andrew Cace's email found in 2026.
What is Andrew Cace phone number?
Andrew Cace phone number is 2102799387.
How to contact Andrew Cace?
To contact Andrew Cace send an email to [email protected] or [email protected]. If you want to call Andrew Cace try calling on 2102799387. (updated on August 27, 2024)
What company does Andrew Cace work for?
Andrew Cace works for Rackspace
What is Andrew Cace's role at Rackspace?
Andrew Cace is Enterprise Customer Success Engineer
What industry does Andrew Cace work in?
Andrew Cace works in the Information Technology & Services industry.
Andrew Cace Email Addresses
Andrew Cace Phone Numbers
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