Andre Harb
Customer Technical Support Manager at Dayforce | Greater Melbourne Area
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Customer Technical Support Manager at Dayforce in August 2016 to Present
Helpdesk Analyst at Dayforce in August 2016 to August 2017
Help Desk Specialist at RMIT University in June 2016 to August 2016
Senior HUB Engineer at Oracle in May 2006 to February 2016
HUB at Oracle in January 2006 to January 2016
Customer Service Operations Specialist at Dan Murphy's in February 2011 to January 2016
Executive Assistant at Focus Commercial Cleaning and Maintenance in April 2014 to January 2016
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Harvest Bible College
Doncaster Secondary College
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Strategic Planning
Strategy Planning and Execution
Customer Service Excellence
Oracle Methodology Coaching
Knowledge Management & Documentation
Project Management & Coordination
Business Continuity Planning
Rostering & Resource Allocation
Service Delivery & Support
Troubleshooting & Problem Solving
Coaching & Mentorship
Training & Facilitation
Performance Management
Change Management
Process Optimization & Efficiency
Continuous Improvement Initiatives
Myideas@work Facilitation
Best Practice Implementation
Service Enhancement Strategies
First-Level Customer Support
Issue Diagnosis & Troubleshooting
Query Escalation & Ticket Management
Problem-Solving & Resolution Guidance
Service Desk Operations
Case Tracking & Routing
Customer Follow-Up & Feedback Management
Documentation & Case Closure
Process Improvement & Recommendations
Clear & Concise Communication
Active Listening & Empathy
Customer Engagement & Relationship Management
Conflict Resolution & Problem Resolution
Workflow Optimization
Time Management & Prioritization
Service Level Agreement (SLA) Adherence
Cross-Departmental Collaboration
ITIL Foundation
Service Management Tools (JIRA, ServiceNow)
Deployment Tools (Octopus Deploy, Delinea)
System Migrations & Transitions
Technical Troubleshooting & Support
Automation & Process Optimization
Team Leadership & Development
Performance Metrics & KPI Management
Cross-Functional Collaboration
Change & Transition Management
Resource Allocation & Workforce Planning
Coaching & Mentoring
Customer Satisfaction & Retention
Support Workflow Optimization
SLA Management & Service Excellence
Client Relationship Management
Incident Management & Resolution
Emotional Intelligence & Conflict Resolution
Communication & Stakeholder Engagement
Public Speaking & Professional Presentations
Problem-Solving & Critical Thinking
Adaptability & Resilience
Help Desk Operations
Ticket Management & Escalation
Software Troubleshooting
Service Level Agreement (SLA) Compliance
Root Cause Analysis
Testing & Quality Assurance
Software Support & Maintenance
System Monitoring
Oracle
Java
Customer Support
Customer Service
Customer Satisfaction
Team Leadership
Cloud Computing
Technical Skillset
Unix
Solution Architecture
Call Center Administration
Exadata
MyIdeas@work
BCP Manager
Intercultural Communication
Internal Communications
Knowledge Management
Incident Management
Hub
HUB DAB
Rostering
Project Planning
Outage Management
ODM Coach
 Knowledge Management Editor
Document Review
Document Drafting
Cashiering
Retail Banking
Accounting
Payroll Processing
Problem Solving
Collaborative Problem Solving
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Discover more about DayforceWhat is Andre Harb email address?
Email Andre Harb at [email protected]. This email is the most updated Andre Harb's email found in 2026.
How to contact Andre Harb?
To contact Andre Harb send an email to [email protected]. (updated on July 07, 2025)
What company does Andre Harb work for?
Andre Harb works for Dayforce
What is Andre Harb's role at Dayforce?
Andre Harb is Customer Technical Support Manager
What is Andre Harb's Phone Number?
Andre Harb's phone (**) *** *** 186
What industry does Andre Harb work in?
Andre Harb works in the Information Technology & Services industry.
Andre Harb Email Addresses
Andre Harb Phone Numbers
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