Anca Samson
Customer Service Operations II at Cardinal Health | Dublin, County Dublin, Ireland
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Anca Samson currently excels as a Customer Service Operations II at Cardinal Health, where she plays a pivotal role in enhancing the overall customer experience through strategic collaboration and operational excellence. In this capacity, Anca leverages her extensive background in customer service, sales, IT support, and technical troubleshooting to streamline communication across multiple departments, including the Commercial team, EDI team, and warehouse functions. Her ability to establish and nurture strong working relationships ensures that customer inquiries, returns, and disputes are managed efficiently, contributing to Cardinal Health’s reputation for reliable service delivery.
A key project under her leadership is the “Return/Dispute Reduction” initiative, where she oversees the project charter, monitors daily reports, and implements data-driven strategies to optimize return processes and minimize disputes. Her expertise in data analysis and electronic data processing enables her to identify trends, address bottlenecks, and develop actionable solutions that improve operational metrics. Anca’s skills in negotiation, inventory management, and strategic planning are instrumental in achieving excellent results within the returns team, consistently driving process improvements and customer satisfaction.
Committed to continuous growth, Anca actively seeks opportunities for professional development, demonstrating a proactive approach to expanding her skill set in areas such as leadership, sales development, and advanced data analysis. Her dedication to cross-functional collaboration and her customer-centric mindset make her a valuable asset to Cardinal Health, ensuring that operational strategies align with organizational goals and customer needs in the dynamic healthcare supply chain industry.
Customer Service Operations II at Cardinal Health in September 2023 to Present
Client Relations Specialist at Allianz Partners, Health in January 2023 to August 2023
Supervisor at The Porthouse Cava in January 2022 to December 2022
IT Support Specialist at Wipro Romania in November 2016 to December 2021
Investment and Insurance Consultant at KD-Investments LTD in November 2012 to September 2016
Bakery Manager at Italian Bakery in September 2009 to October 2012
Shift Manager at Rompetrol (KMG International) in July 2006 to August 2009
Merchandiser at Walcris Distribution in May 2005 to June 2006
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Universitatea „Spiru Haret” din București
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Confidentiality
Oral Communication
Administrative Assistance
Receptionist Duties
Phone Etiquette
Resolving Issues
Order Tracking
Order Processing
Social Media Marketing
Sales Development
Sales
Business Analysis
Data Analytics
Data Analysis
ServiceNow
Data Entry
High Level Of Accuracy
Cash Handling
Quality Control
Pricing Strategy
Sales Presentations
Direct Sales
SAP CRM
Salesforce
Decision-Making
Strategic Planning
Electronic data processing
Analytical Skills
Empathy
Italian
Customer Service
Daily Reports
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Delegate task
Organizational Leadership
Multitasking
Multilingual
Conflict Resolution
Software Installation
Remote Troubleshooting
Problem Solving
Attention to Detail
Financial Planning
Financial Markets
Negotiation
Food Safety
Marketing
Employee Training
Supervisory Skills
Communication
Leadership
Inventory Management
Creativity and Innovation
Merchandising
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Discover more about Cardinal HealthWhat is Anca Samson email address?
Email Anca Samson at [email protected]. This email is the most updated Anca Samson's email found in 2026.
How to contact Anca Samson?
To contact Anca Samson send an email to [email protected]. (updated on March 04, 2025)
What company does Anca Samson work for?
Anca Samson works for Cardinal Health
What is Anca Samson's role at Cardinal Health?
Anca Samson is Customer Service Operations II
What is Anca Samson's Phone Number?
Anca Samson's phone (**) *** *** 661
What industry does Anca Samson work in?
Anca Samson works in the Hospital & Health Care industry.
Anca Samson Email Addresses
Anca Samson Phone Numbers
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