Amy Rafio
Technical Delivery Manager for SBC at Ascendion | Metro Manila, National Capital Region, Philippines
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Amy Rafio serves as a Tech Lead and Delivery Manager at Collabera Digital, where she expertly bridges the gap between technology and business strategy. With a robust background in project management, Amy excels at developing comprehensive project plans that align with organizational goals while ensuring that technology solutions drive significant process improvements and competitive advantages. Her strategic mindset enables her to manage complex IT projects from inception to completion, ensuring they are delivered on time and within budget, all while adhering to compliance standards and solution architecture.
In her current role, Amy leads key projects that leverage both Agile and Waterfall methodologies, demonstrating her versatility in managing diverse project environments. She is known for her exceptional communication skills, which allow her to effectively engage with client executives and their teams, translating technical jargon into actionable insights that foster collaboration and understanding. Her expertise in functional testing, IT business analysis, and systems analysis empowers her to identify and mitigate risks early in the project lifecycle, ensuring that business requirements are met and exceeded.
Amy's commitment to process improvement is evident in her proactive approach to requirements gathering and analysis, where she utilizes tools like Visio to visualize workflows and optimize project outcomes. By assisting in prioritization and resource allocation, she ensures that her teams remain focused on delivering high-quality results that contribute to the bottom line. With a keen eye for budgeting and financial acumen, Amy is adept at managing project costs, making her a valuable asset in driving successful project delivery at Collabera Digital.
Technical Delivery Manager for SBC at Ascendion in April 2025 to Present
Tech Lead / Delivery Manager for BDO at Ascendion in April 2024 to March 2025
Service Delivery Manager at Yondu, Inc. in February 2022 to March 2024
Project Manager Scrum Master at Yondu, Inc. in April 2018 to February 2022
Sr. Business Analyst at Yondu, Inc. in January 2018 to April 2018
Senior Business Analyst at Vertere Global Solutions, Inc. in September 2016 to December 2017
IT Business Analyst at SMITS, Inc. - IT Company of San Miguel Corporation in June 2014 to July 2016
IT Business Analyst /QA Analyst at WeSupport Incorporated in January 2011 to April 2014
Quality Assurance Analyst at Mannasoft Technology Corporation in May 2010 to January 2011
Project Analyst at WeSupport Inc. in November 2008 to May 2010
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STI COLLEGE -Caloocan, Bachelor's degree, September 2026
AMA University, Bachelor's degree, September 2026
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Vendor Management
Branch Bank
Amazon S3
Functional Testing
Test Planning
eTOM
Lean Six Sigma
Lean Process Improvement
User Story Development
IT Business Analysis
Customer Relationship Management (CRM)
Backlog Management
Test Management
Supervisory Skills
Program Management
Software Project Management
Systems Analysis
Budgeting
Business Analysis
SQL
Microsoft Office
Requirements Analysis
Project Management
Process Improvement
Change Management
Integration
SDLC
Business Process
Requirements Gathering
User Acceptance Testing
Visio
Visual Basic
Information Technology
Quality Assurance
Agile Methodologies
Scrum
Agile Application Development
Agile & Waterfall Methodologies
Agile Project Management
Negotiation
Amazon Web Services (AWS)
Amazon Relational Database Service (RDS)
Amazon Redshift
Amazon Athena
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Discover more about AscendionWhat is Amy Rafio email address?
Email Amy Rafio at [email protected] and [email protected]. This email is the most updated Amy Rafio's email found in 2026.
How to contact Amy Rafio?
To contact Amy Rafio send an email to [email protected] or [email protected]. (updated on October 23, 2024)
What company does Amy Rafio work for?
Amy Rafio works for Ascendion
What is Amy Rafio's role at Ascendion?
Amy Rafio is Technical Delivery Manager for SBC
What is Amy Rafio's Phone Number?
Amy Rafio's phone (**) *** *** 236
What industry does Amy Rafio work in?
Amy Rafio works in the Information Technology & Services industry.
Amy Rafio Email Addresses
Amy Rafio Phone Numbers
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