Amro Brighith
Business Services Retention Rep at Comcast Business | Houston, Texas, United States
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Amro Brighith currently excels as a Business Services Retention Representative at Comcast Business, where he plays a pivotal role in fostering long-term customer relationships and ensuring client satisfaction. Leveraging his strong interpersonal skills and a proactive approach, Amro actively listens to customer concerns, demonstrating empathy and ownership to resolve issues efficiently. His expertise in troubleshooting and telecommunications allows him to address complex service challenges swiftly, minimizing downtime and enhancing the overall customer experience.
In his role, Amro strategically collaborates across departments to communicate a sense of urgency and coordinate solutions that align with customer needs. He is adept at analyzing customer data and usage patterns to recommend tailored product bundles and flexible pricing options, effectively reducing churn and increasing customer loyalty. His ability to interact with all levels of management facilitates seamless communication and swift resolution of escalated issues, ensuring that customer retention remains a top priority.
Amro’s background in employee data management, recruiting, and coordinating skills further supports his capacity to manage multiple accounts and maintain high productivity levels. His familiarity with Cisco Systems products and CDM regulations underscores his technical proficiency and compliance awareness, which are vital in the telecommunications industry. With a dedicated work ethic and a graduate degree underpinning his expertise, Amro Brighith continues to contribute significantly to Comcast Business’s customer retention strategies, driving growth and reinforcing the company’s reputation for exceptional service delivery.
Business Services Retention Rep at Comcast Business in October 2022 to Present
System & Cable Technician at Xfinity in June 2018 to October 2022
Sales & Projects Manager at Allgood remodeling and constrution LLC in January 2016 to April 2018
Sales Supervisor & Back Office Manager at REACH for Telecommunication Services in June 2013 to May 2016
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Business-to-Business (B2B)
Strategic Communications
Cable Management
Analyze Information
Sales
Sales Operations
Entrepreneurship
New Technology Evaluation
Customer Service
Service Orientation (Social)
Team Building
Network Troubleshooting Tools
Computer Literacy
Training
Training Leadership
Workshops
Communication
New Product Rollout
Deadline Oriented
Call center start-up
Customer Satisfaction
Interact with All Levels Of Management
Project Management
Public Speaking Training
CDM Regulations
Business Requirements
Employee Data Management
Self-insurance
Cross-functional Team Leadership
Customer Service Management
Sales Compensation Management
Teleservices
Order Processing
Business Administration
Great Personality
Coordinating Skills
New Hire Training
Conflict Resolution
Network Troubleshooting
Problem Solving
Customer Retention
Account Management
Transferable Skills
Critical Thinking
IT Security Policies & Procedures
Technical Support
Increase Productivity
Compliance Monitoring
Control System
Records Management
Client-focused
Resolving Issues
Business Expansion
Learn New Software Quickly
Key Performance Indicators
Organization Skills
Troubleshooting
Cisco Systems Products
Milestones
System Maintenance
Equipment Setup
Call Monitoring
Computer Systems Maintenance
Day Of Coordination
Daily Operations Management
Cable Installation
Account Resolution
Computer Science
Network Installation
Multimedia Messaging Service Centre (MMSC)
Customer Interaction
Follow-through Skills
Customer Relationship Management (CRM)
Telecommunication Services
Teamwork
Recruiting
Management of Direct Reports
Contract Negotiation
Customer Follow-Up
Telecommunications
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Discover more about Comcast BusinessWhat is Amro Brighith email address?
Email Amro Brighith at [email protected]. This email is the most updated Amro Brighith's email found in 2026.
How to contact Amro Brighith?
To contact Amro Brighith send an email to [email protected]. (updated on April 25, 2025)
What company does Amro Brighith work for?
Amro Brighith works for Comcast Business
What is Amro Brighith's role at Comcast Business?
Amro Brighith is Business Services Retention Rep
What is Amro Brighith's Phone Number?
Amro Brighith's phone (214) ***-*107
What industry does Amro Brighith work in?
Amro Brighith works in the Telecommunications industry.
Amro Brighith Email Addresses
Amro Brighith Phone Numbers
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