Amparo Rossi
Residences Manager at Mandarin Oriental Hotel Group | United States
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Amparo Rossi is a dedicated Residences Manager at Mandarin Oriental Hotel Group, where she leverages her extensive expertise in hospitality management to enhance the living experience for residents in luxury accommodations. With a strong focus on customer success, Amparo excels in measuring and monitoring operational standards that align with the brand's defining service ethos. Her role involves negotiating contracts and service level agreements that ensure seamless residential operations, demonstrating her strong interpersonal skills and organizational management capabilities.
In her current position, Amparo is responsible for staffing, payroll, and training, ensuring that her team is well-equipped to deliver exceptional service. She meticulously manages budgets, executes operational plans, and adheres to audit requirements, showcasing her keen attention to detail and financial acumen. Her collaborative approach supports the Director during annual owners and board meetings, where she provides valuable insights and strategic recommendations to enhance the overall residential experience.
Amparo is also actively involved in overseeing renovations and alterations, reviewing project plans to ensure they meet both aesthetic and functional standards. Her proficiency in e-commerce and social media allows her to effectively engage with residents and promote community initiatives, fostering a sense of belonging and inclusivity. With her strong leadership skills and a passion for creating memorable experiences, Amparo Rossi is a vital asset to the Mandarin Oriental Hotel Group, driving excellence in residential hospitality and client relations.
Residences Manager at Mandarin Oriental Hotel Group in June 2022 to Present
Notary Public at Mandarin Oriental Hotel Group in September 2024 to Present
Assistant Front of The House Manager at The Ritz-Carlton Hotel Company, L.L.C. in October 2021 to June 2022
Front Office Supervisor at The Ritz-Carlton Hotel Company, L.L.C. in June 2021 to October 2021
Night Auditor at Marriott International in November 2020 to June 2021
Lifestyle Westin Experience Specialist at Westin Hotels & Resorts in March 2019 to September 2020
Guest Service Representative at Westin Hotels & Resorts in September 2017 to March 2019
Concierge- Front Desk at The Envoy Hotel, Marriott Autograph Collection in August 2016 to September 2017
Guest Service Supervisor/ Representative at Norwegian Cruise Line Holdings Ltd. in June 2008 to December 2015
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UMass Boston, Bachelor's degree
Bunker Hill CC, Business Program
Cornell University, Certification, October 2026
FEU Institute of Technology, Bachelor's degree
Freedom Trail Realty School, Inc, Certicate, October 2026
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Elite
Guest Service Management
Collaborative Leadership
Team Leadership
Management
5 star diamond
5 star
Luxury hotel
Hiring
Luxury Homes
Residences
Residential Real Estate
Customer Service
Multitasking
Assessing Guest Satisfaction
Computer Literacy
Attention to detail
Cruises
Hotels
Teamwork
Public Relations
Positive Discipline
Flexible
Hospitality Industry
Hospitality Management
digital
Client Relations
guest relations
E-commerce
Market Research
Organizational Management
Corporate Social Responsibility
Ethics
Customer Relationship Management (CRM)
Digital Marketing
International Marketing
Social Media Marketing
Problem Solving
Leadership
Interpersonal Skills
Office Administration
Marketing
Auditing
Customer Service Management
People Management
Employee Training
Social Media
Customer Experience
Business Relationship Management
Team Building
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Discover more about Mandarin Oriental Hotel GroupWhat is Amparo Rossi email address?
Email Amparo Rossi at [email protected] and [email protected]. This email is the most updated Amparo Rossi's email found in 2026.
What is Amparo Rossi phone number?
Amparo Rossi phone number is 6174807826.
How to contact Amparo Rossi?
To contact Amparo Rossi send an email to [email protected] or [email protected]. If you want to call Amparo Rossi try calling on 6174807826. (updated on August 24, 2024)
What company does Amparo Rossi work for?
Amparo Rossi works for Mandarin Oriental Hotel Group
What is Amparo Rossi's role at Mandarin Oriental Hotel Group?
Amparo Rossi is Residences Manager
What industry does Amparo Rossi work in?
Amparo Rossi works in the Hospitality industry.
Amparo Rossi Email Addresses
Amparo Rossi Phone Numbers
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