Ammar Hakeeme

Ammar Hakeeme, a dedicated Senior Analyst and First Mile Supervisor at Shopee Xpress, brings a wealth of expertise in logistics operations, process optimization, and supply chain management. In his current role, Ammar is instrumental in overseeing the end-to-end process of seller pick-up orders, ensuring seamless coordination between sellers and the warehouse. His responsibilities include monitoring and assigning pick-up locations based on timing to optimize delivery routes and reduce operational costs, which directly contributes to enhanced efficiency and customer satisfaction. Ammar’s keen attention to detail is evident in his rigorous quality and quantity checks upon item arrival, ensuring inventory accuracy and minimizing discrepancies that could impact the supply chain.

Leveraging his background in warehouse control and shipping & receiving, Ammar actively addresses seller complaints, performing root cause analysis to identify underlying issues and implementing preventive measures to mitigate future disruptions. His expertise in process optimization and data analysis allows him to streamline operations, reduce turnaround times, and improve overall service quality. Additionally, Ammar’s proficiency in digital marketing and sales operations provides him with a customer-centric perspective, enabling him to better understand seller needs and enhance engagement strategies.

With a strong foundation in logistics, inventory management, and operational excellence, Ammar continuously seeks innovative solutions to improve the First Mile process at Shopee Xpress. His ability to integrate industry best practices with technological tools like scripting and warehouse control systems positions him as a key driver of efficiency and cost savings within the organization. As he advances in his career, Ammar remains committed to leveraging his diverse skill set to optimize supply chain performance and deliver exceptional value to both sellers and the company.