Amina Okoye
Business Analyst at Expertedge Consulting Group (ECG) | Etobicoke, Ontario, Canada
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Amina Okoye is a dedicated and results-driven Business Analyst at Expertedge Consulting Group (ECG), where she leverages over eight years of experience in the financial sector to drive impactful software solutions and departmental initiatives. Currently, Amina is spearheading a pivotal project focused on the automation of a hotel reservation system. In this role, she collaborates with stakeholders across various units to meticulously define the project scope, objectives, and success criteria, ensuring that all requirements align with the strategic goals of the organization.
Amina’s expertise in business analysis planning and monitoring is complemented by her proficiency in conducting thorough market research and data analysis. She excels at identifying gaps, trends, and patterns within the industry, translating these insights into actionable requirements that enhance operational efficiency and profitability. Her analytical acumen has been instrumental in enhancing contact center operations, where she developed customized solutions and documentation for configuration updates, ultimately leading to improved customer experiences.
In addition to her technical skills, including database management and IT service management, Amina is an effective communicator and collaborator, fostering teamwork to achieve project milestones. Her proficiency in customer relationship management (CRM) systems further enhances her ability to understand client needs and deliver tailored solutions. With a strong foundation in research and presentation tools like Microsoft PowerPoint, Amina is adept at conveying complex information in an accessible manner, making her a valuable asset to ECG and its clients. As she continues to drive innovation in the financial sector, Amina remains committed to delivering results that exceed expectations.
Business Analyst at Expertedge Consulting Group (ECG) in January 2023 to Present
Business Analyst at HowFaar Business Group in May 2021 to December 2022
Business Analyst at Scotiabank in August 2018 to April 2021
Senior Business Analyst at Intercontinental Bank PLC in February 2011 to February 2016
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George Brown College, Post Graduate Certificate, October 2026
London School of Business and Finance, Toronto Campus, Association of Chartered Certified Accountants (ACCA), October 2026
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Problem Solving
Business Analysis Planning & Monitoring
Coaching
Databases
Communication
Customer Relationship Management (CRM)
Documentation
Data Warehousing
Analytical Skills
IT Service Management
Microsoft Excel
Teamwork
Microsoft Word
Customer Service
Research
Microsoft Office
Microsoft PowerPoint
PowerPoint
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Discover more about Expertedge Consulting Group (ECG)What is Amina Okoye email address?
Email Amina Okoye at [email protected]. This email is the most updated Amina Okoye's email found in 2026.
How to contact Amina Okoye?
To contact Amina Okoye send an email to [email protected]. (updated on September 30, 2024)
What company does Amina Okoye work for?
Amina Okoye works for Expertedge Consulting Group (ECG)
What is Amina Okoye's role at Expertedge Consulting Group (ECG)?
Amina Okoye is Business Analyst
What is Amina Okoye's Phone Number?
Amina Okoye's phone (416) ***-*163
What industry does Amina Okoye work in?
Amina Okoye works in the Banking industry.
Amina Okoye Email Addresses
Amina Okoye Phone Numbers
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