Ami Schieber, Director, Technical Support Operations at Via

Ami Schieber

Director, Technical Support Operations at Via | Israel

Profile last verified May 2026
Computer & Network Security Verified Profile Israel University of Haifa
Verified

Personal Email

***@gmail.com

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Phone Number

054*****

Israel • Mobile

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Ami Schieber Socials
Ami Schieber Work Experience

Director, Technical Support Operations at Via in March 2022 - Present

Head Of Customer Support at Explorium in April 2021 - April 2022

Director, QA and DevOps at Explorium in April 2019 - April 2021

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Director, Production Operations and Escalations at Forcepoint in February 2017 - April 2019

Director, Escalation and Operations at Imperva Skyfence in December 2015 - February 2017

Head of QA at Trusteer in January 2008 - December 2015

QA Manager at Edge Networks in July 2006 - December 2007

VP Business Development at Airosafe Inc. in February 2006 - June 2006

Escalation Manager at Cisco Systems in June 2005 - January 2006

QA Team Lead at Cisco Systems in January 2005 - June 2005

Escalation Engineer at Cisco Systems in August 2001 - January 2005

QA Engineer and Lead at Cisco Systems in May 1999 - August 2001

Systems Engineer at Cisco Systems in April 1998 - May 1999

Technical Support - Business Customers at Netvision in January 1994 - April 1998

NOC Engineer at Elron Electronic Indestries in January 1997 - January 1997

Technician at IDF in January 1991 - January 1994

Ami Schieber Education

University of Haifa, B.A., June 1991 to June 1994

Technion - Israel Institute of Technology

Leo Beck

Ami Schieber Skills
System Implementations Customer Service Knowledge Management Managing Managers Project Management Salesforce.com Analytical Skills Zendesk Customer Service Software Network Operations Center (NOC) Business Process Improvement Customer Advocacy Software as a Service (SaaS) Root Cause Jira Solution-oriented Service-Level Agreements (SLA) Support Management Coaching Team Building Team Leadership Communication Software Quality Assurance Quality Assurance Test Automation Test Planning Performance Testing Testing Software Project Management Software Engineering Web Applications Linux Quality Center System Testing TCP/IP Software Development Manual Testing Test Management Agile Methodologies Unix Perl Test Cases Regression Testing Cloud Computing SoC2 ISO 27001 GDPR FedRamp Amazon Web Services (AWS) customer success Customer Escalation Management Customer Satisfaction Customer Retention Production Support Telemetry DataDog Customer Support English Problem Solving
About Ami Schieber’s Current Company
Via

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments. Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.

Discover more about Via
Ami Schieber’s Colleagues
Mathilde Biganzoli

Mathilde Biganzoli

New York, New York, United States

Rider Growth @VIA | Currently based in NYC

Rider Growth Marketing at Via
(February 2023 – Present)

Shani Ozery

Shani Ozery

Israel

Staff Software Engineer at Via

Staff Software Engineer at Via
(May 2024 – Present)

Koen Wies

Koen Wies

Amsterdam, North Holland, Netherlands

Product Manager building mobility of the future at Via | CEMS | RSM | Google

Product Manager at Via
(December 2023 – Present)

Luba Guzei

Luba Guzei

Brooklyn, New York, United States

Strategy at Via

Director, Commercial Strategy at Via
(May 2024 – Present)

Idan Shalem

Idan Shalem

Israel

Full Stack Developer | Leading Cross-Team Feature Development | JavaScript, Node.js, React.js, Python

Frontend Developer at Via
(December 2023 – Present)

Biana Grinshpoon

Biana Grinshpoon

Tel Aviv District, Israel

Big Data QA Engineer

Big Data QA Engineer at Via
(December 2022 – Present)

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Frequently asked questions about Ami Schieber

What is Ami Schieber email address?

Email Ami Schieber at [email protected] and [email protected]. This email is the most updated Ami Schieber's email found in 2026.

What is Ami Schieber phone number?

Ami Schieber phone number is 054-4679779.

How to contact Ami Schieber?

To contact Ami Schieber send an email to [email protected] or [email protected]. If you want to call Ami Schieber try calling on 054-4679779. (updated on December 27, 2025)

What company does Ami Schieber work for?

Ami Schieber works for Via.

What is Ami Schieber's role at Via?

Ami Schieber is Director, Technical Support Operations

What industry does Ami Schieber work in?

Ami Schieber works in the Computer & Network Security industry.

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