Amanda Poli

Amanda Poli currently serves as a Food and Beverage Specialist at Stirling Hotel, where she leverages her extensive background in event planning and client relationship management to elevate the guest experience. In her role, Amanda is responsible for delivering exceptional customer service by greeting and assisting patrons with professionalism and warmth, ensuring each guest feels valued and welcomed. She actively engages with customers to recommend food and beverage options tailored to their preferences, which has contributed to increased sales and enhanced customer satisfaction. Amanda’s expertise in strategic upselling and personalized service plays a vital role in driving revenue growth for the hotel’s F&B operations.

Beyond guest interaction, Amanda maintains the cleanliness and organization of the bar and dining areas, adhering to strict standards for food safety and sanitation. Her knowledge of proper handling, serving, and storage of food and beverages ensures compliance with health regulations and supports the hotel’s commitment to quality. Amanda’s skills in communication, problem-solving, and team collaboration are instrumental in coordinating with kitchen staff and management to streamline service delivery and resolve any operational challenges efficiently.

Her experience in event planning and project coordination has been invaluable in managing special functions and group bookings at Stirling Hotel, where she applies her organizational skills and attention to detail. Amanda’s CWEP certification and proficiency with tools like Zoom and Office Administration further enhance her ability to adapt to dynamic environments and support seamless operations. With her customer-centric approach and strategic mindset, Amanda Poli continues to contribute significantly to Stirling Hotel’s reputation for outstanding hospitality and service excellence, while seeking to expand her expertise into administrative roles where her skills in communication, organization, and problem-solving can be further utilized.