Amanda Lanich
Customer Service Specialist at State Farm Insurance | Greeley, Colorado, United States
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Amanda Lanich is a seasoned Customer Service Specialist at State Farm Insurance, bringing over 21 years of extensive experience in managing customer service operations within the Life Insurance Department. In her current role, Amanda excels at handling a high volume of inquiries, ensuring that each customer interaction is met with prompt, accurate, and friendly service. Her expertise lies in utilizing a customer-focused, needs-based review process to assess and address client inquiries related to policy availability, eligibility, coverages, and claims submissions.
Throughout her career, Amanda has successfully executed numerous project improvement initiatives aimed at enhancing operational efficiency and customer satisfaction. Her ability to analyze customer needs and market trends has enabled her to effectively market State Farm’s products and services, consistently meeting and exceeding sales goals and quotas. Amanda's strong decision-making and problem-solving skills are complemented by her proficiency in Microsoft Word and PowerPoint, allowing her to create compelling presentations that communicate complex information clearly and effectively.
In addition to her technical skills, Amanda is passionate about building valuable partnerships with clients and colleagues alike. Her self-motivated approach and strong written communication skills have fostered a collaborative environment that encourages open dialogue and continuous improvement. As she continues to thrive in her role, Amanda remains committed to delivering exceptional customer service and contributing to the overall success of State Farm Insurance.
Customer Service Specialist at State Farm Insurance in April 1997 to Present
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University of Phoenix, Bachelor's degree, October 2026
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Effective Leadership
Team Building
Decision-Making Skills
Problem Solving
Collaborative Team Member
Collaborative Team Mentor
Time Management
Multi-Tasking Skills
Establishing Sales
Growth Objectives
Proactive Problem-Solving
Creative Approach
Designing & Delivering Effective Presentations
Influencing
Negotiation Skills
Organizational Skills
Detail-Oriented
Self-Motivated
Dedicated
Proficient in Excel
PowerPoint
Microsoft Word
Microsoft Office
Product Knowledge
Business Knowledge
Networking
Ensuring Cross-Coordination
Customer Service
Critical Thinking
Interpersonal Skills
Communication
Skilled Multi-tasker
Multitasking
Written Communication
Coaching
Mentoring
Presentations
Supervisory Skills
Diplomacy
Phone Etiquette
Customer-focused Service
Customer Loyalty
Communication Ethics
Insurance Policies
Customer Service Management
Training
Availability
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Discover more about State Farm InsuranceWhat is Amanda Lanich email address?
Email Amanda Lanich at [email protected]. This email is the most updated Amanda Lanich's email found in 2026.
How to contact Amanda Lanich?
To contact Amanda Lanich send an email to [email protected]. (updated on January 19, 2025)
What company does Amanda Lanich work for?
Amanda Lanich works for State Farm Insurance
What is Amanda Lanich's role at State Farm Insurance?
Amanda Lanich is Customer Service Specialist
What is Amanda Lanich's Phone Number?
Amanda Lanich's phone (303) ***-*420
What industry does Amanda Lanich work in?
Amanda Lanich works in the Consumer Services industry.
Amanda Lanich Email Addresses
Amanda Lanich Phone Numbers
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