Amanda Labedzki
Senior Collections Officer/Resource Officer and Complex Case Officer at Federal Government of Canada | Toronto, Ontario, Canada
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Amanda Labedzki currently serves as a Senior Collections Officer, Resource Officer, and Complex Case Officer within the Federal Government of Canada, where she plays a pivotal role in ensuring compliance and efficient management of taxpayer accounts. Her responsibilities encompass overseeing a substantial portfolio of over 120 accounts, including individual taxes, corporate taxes, payroll deductions (such as CPP and EI), and GST/HST. Amanda’s expertise in data analysis and data management enables her to identify trends, prioritize cases, and develop strategic approaches to collections, thereby optimizing revenue recovery efforts. Her role involves not only the enforcement of compliance with filing and collection requirements but also conducting thorough reviews and investigations of complex cases, often requiring nuanced negotiation and stakeholder engagement.
In her collaborative capacity, Amanda works closely with team leaders to facilitate team meetings and peer coaching sessions, fostering a positive team environment and promoting continuous professional development. Her advanced communication skills—both oral and written—are instrumental in engaging with taxpayers, resolving disputes, and providing clear guidance on compliance obligations. Amanda’s background in organizational and coaching psychology enhances her ability to motivate and support her team, ensuring a high level of customer service and operational efficiency.
Her international experience and multilingual abilities in English and Polish, coupled with her ongoing efforts to develop proficiency in French and Spanish, position her as a versatile and culturally aware professional. Amanda’s passion for exploring new places and her adaptability further contribute to her effectiveness in navigating complex cases and diverse stakeholder interactions within the federal government’s dynamic environment.
Senior Collections Officer/Resource Officer and Complex Case Officer at Federal Government of Canada in September 2016 to Present
Self-Leadership Coach and Consultant at Freelance in December 2020 to Present
Sponsored Employee at United Way Greater Toronto in September 2023 to Present
Traffic Coordinator/Controller at Federal Government of Canada in October 2015 to August 2016
Business Enquires Taxpayer Services Agent at Federal Government of Canada in January 2014 to September 2015
English Instructor at Self-employed in November 2013 to December 2013
Senior Associate at Macquarie Financial in April 2012 to October 2012
Mortgage Coordinator/Team Leader at Macquarie Financial in September 2011 to March 2012
Mortgage Administrator at Macquarie Financial in July 2011 to September 2011
Receptionist at CCT Canada in March 2011 to May 2011
Administrative Assistant at CK Recruits in January 2010 to December 2010
Financial Aid Assistant at University of Toronto Mississauga in September 2007 to December 2009
Census Help Line Operator at Statistics Canada in April 2006 to August 2006
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University of East London, Master of Science - MS
University of Toronto, Honours Bachelor of Arts, October 2026
Sheridan College, Certificate in Digital Communication, October 2026
George Brown College Continuing Education, October 2026
University of Toronto, October 2026
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Data Analysis
Social Media
Microsoft Excel
Customer Service
Microsoft Office
Data Management
Data Mining
Oral & Written Communication Skills
Flexibility
Adaptability
Positive Team Player
Microsoft Word
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Discover more about Federal Government of CanadaWhat is Amanda Labedzki email address?
Email Amanda Labedzki at [email protected]. This email is the most updated Amanda Labedzki's email found in 2026.
How to contact Amanda Labedzki?
To contact Amanda Labedzki send an email to [email protected]. (updated on June 04, 2025)
What company does Amanda Labedzki work for?
Amanda Labedzki works for Federal Government of Canada
What is Amanda Labedzki's role at Federal Government of Canada?
Amanda Labedzki is Senior Collections Officer/Resource Officer and Complex Case Officer
What is Amanda Labedzki's Phone Number?
Amanda Labedzki's phone (416) ***-*204
What industry does Amanda Labedzki work in?
Amanda Labedzki works in the Professional Training & Coaching industry.
Amanda Labedzki Email Addresses
Amanda Labedzki Phone Numbers
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