Amanda Haszinger
Customer Service Project Manager at Sony Electronics | Cape Coral, Florida, United States
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Amanda Haszinger currently serves as a Customer Service Project Manager at Sony Electronics, where she leverages her extensive industry expertise to enhance customer experience and operational efficiency. In this role, Amanda oversees a variety of key projects focused on improving service delivery, streamlining processes, and elevating customer satisfaction metrics. Her deep understanding of customer service dynamics allows her to analyze survey feedback meticulously, identify areas for improvement, and implement strategic initiatives that align with Sony’s commitment to world-class service standards.
Amanda’s expertise in managing cross-functional teams is instrumental in delegating tasks effectively, ensuring timely resolution of customer issues, and fostering a collaborative environment that promotes continuous improvement. Her proficiency with tools such as CS3, Radian 6, SAP, and LSW enables her to monitor social media interactions, analyze customer sentiment, and troubleshoot technical issues efficiently. This technical acumen, combined with her excellent interpersonal skills, allows her to address sensitive issues with tact and professionalism, maintaining positive relationships with both customers and internal stakeholders.
Her background in managing call centers, troubleshooting technical support challenges, and handling account management tasks positions her as a versatile leader capable of navigating complex customer service landscapes. Amanda’s ability to think quickly in fast-paced environments, coupled with her leadership in executing customer-centric strategies, makes her a valuable asset to Sony Electronics. She continuously seeks opportunities to innovate service processes, enhance team performance, and deliver exceptional customer experiences that meet and exceed industry standards.
Customer Service Project Manager at Sony Electronics in July 2021 to Present
Consultant at Sykes Enterprises, Incorporated in March 2015 to July 2021
Assembly Line Worker at Express Employment Professionals in August 2014 to December 2014
Social Media Customer Support at Sony Electronics in August 2012 to February 2014
Social Media Customer Service Representative at Sykes in January 2010 to June 2012
Customer Support at Dairy Queen in October 2008 to January 2010
Customer Support at Burger King Corporation in June 2006 to October 2008
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ida Baker high school
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Problem Solving
Support Services
Supervisory Skills
Sensitive Issues
Written Communication
Coordinate Meetings
SharePoint
Communication
Team Management
Smartsheet
Customer Support
Typing
Telephone Skills
Food & Beverage
Cash Register
Customer Satisfaction
Data Entry
Facebook
CRM
Blogging
Social Media
Leadership
Customer Service
Microsoft Office
Management
Time Management
Cross-functional Team Leadership
Team Leadership
Account Management
Competitive Analysis
Process Improvement
Consumer Electronics
Customer Experience
Call Centers
Troubleshooting
Technical Support
Inventory Management
Customer Relationship Management (CRM)
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Discover more about Sony ElectronicsWhat is Amanda Haszinger email address?
Email Amanda Haszinger at [email protected]. This email is the most updated Amanda Haszinger's email found in 2026.
What is Amanda Haszinger phone number?
Amanda Haszinger phone number is 2392651457.
How to contact Amanda Haszinger?
To contact Amanda Haszinger send an email to [email protected]. If you want to call Amanda Haszinger try calling on 2392651457. (updated on March 04, 2025)
What company does Amanda Haszinger work for?
Amanda Haszinger works for Sony Electronics
What is Amanda Haszinger's role at Sony Electronics?
Amanda Haszinger is Customer Service Project Manager
What industry does Amanda Haszinger work in?
Amanda Haszinger works in the Consumer Electronics industry.
Amanda Haszinger Email Addresses
Amanda Haszinger Phone Numbers
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